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“I like coming back to this location even though I live in Stone Mountain. This last visit I had was just as pleasant as always. Yolanda was very patient with me choosing a new phone and making sure it was connected. What I really appreciated was her thoughtfulness making sure my son and I were accommodated as my son has autism. Employees like Yolanda, are the reason I keep coming back to this location. Thank you Yolanda! :D”
“Connor at Verizon provided the best customer service experience I’ve had in a long time. After visiting three Verizon stores and two Apple stores throughout the city and suburbs, he was the only representative who truly took the time to troubleshoot my issue and find the right solution. He was knowledgeable, patient, professional, and incredibly efficient.
Not only did he fix the problem quickly, but he also reviewed my account and helped lower my monthly bill — something no one else even attempted to do. It’s rare to find someone this honest, helpful, and skilled in wireless service and tech support.
If you need help with phone upgrades, billing issues, account support, or device troubleshooting, Connor is absolutely the person to see. Highly recommend this Verizon location because of him!”
“Connor is a GENIUS!!! He spent time and was diligent at solving the issue. Verizon is soooo fortunate to have this delightful individual on staff!!! He’s a WINNER!!!&”
“Miss Wanda is a great customer service person she got me a great deal and I am so grateful to spend over 2 hours working on my phone getting me a new phone I'm disabled and I'm she's so so loving and caring to customers thank you Wanda God bless you you're good at your job”
“I want to tell you my experience today with Verizon was fantastic. Juice was beyond wonderful. She is kind knowledgeable excellent at her job. I gave her a 100% Credit for being Beyond Above and Beyond. Thank you juice thank you very much for everything you did for me.”
“Brian and his associate were so helpful and knowledgeable. I walked into the store without an appointment, and they immediately assisted me with adding a second phone number to my existing phone, which I had no idea how to do myself.
They were very polite, patient, and kind throughout the process. I’m very happy with the result and truly appreciate his excellent customer service. Thank you guys!”
“I'd like to address these comments about Chynna to the owner. Concerning the negative reviews, I've been a customer of Sprint and now Tmobile for more than 15 years and I've been to this store multiple times with issues. I've always been taken care of by the staff. I can't remember the young ladys name(she'll know who she is) that fixed a recurring billing of $20 dollars that for years sprint and tmobile could not remove from my bill, she fixed it in 5 minutes.
Today at my office AT&T came by to check our fiber internet. I was offered a great deal on a business cell plan that would save $80 a month and pay off the $600+ balance on my phone. Like everyone i'm trying to cut costs so I decided to take it, without any fault to Tmobile. AT&T ported my number but was unable to activate service because my phone was locked, i owed money on it. The manager was fixing to leave my office and I noticed I had no service(because the my service was closed at Tmobile). He was unable to fix the problem with AT&T customer service so I came to the Tmobile store.
I explained to Chynna what was going on and even though I was probably a difficult customer to deal with, she remained patient and absolutely professional while we spent a considerable amount of time dealing with the trainwreck customer service at AT&T, who were unable to solve the problem and port my number back to Tmobile. My phone is heavily used in our courier business to communicate with our accounts, obviously this was a major issue for me. Chynna went well beyond what she needed to do to help me all the while she still greeted every customer that walked in while we sat at the table dealing with customer service at AT&T. I also made the situation more difficult because I don't have my password to the original email that I set the account up with Sprint more than a decade ago. Long story short Chynna came up with a solution by speaking extensively with Tmobile customer service whom eventually were able to get me another line on my account and get my phone working. I truly appreciate how Chynna patiently supported me for at least 90 minutes while we slowly came to the temporary solution. I'm still trying to get my number back from AT&T and will remain with Tmobile and try to find a more cost effective cell plan for my needs.
Chynna would have been well within her lane to tell me that there was nothing else she could do(which would have been correct because this was not a Tmobile problem) but she didn't give up and she solved my problem. Thank you Chynna.”
“My experience at the T-Mobile store was fantastic. The expert assistanting me was very kind,caring, and knowledgeable as he assisted me with my defected phone. Mahthir S. didn't rush me nor was he mad in assisting me . He help me set up my new phone. His customer service was top tier. I'm very happy.keep up the great work Ms Dorine Perry”
“I was pretty stressed trying to figure out an issue with my phone service, and Paul noticed I was having trouble. He came over and offered to help without me even having to ask. He was super patient and took the time to walk me through everything and figure out the issue with me. I really appreciate him going out of his way to help me when I was already frustrated. Great guy and honestly some of the best customer service I’ve had at T-Mobile!”
“I came for a screen protector replacement with Mobile expert T.C , Service was fast and easy. She was very humble! I am definitely coming with T.C to finishing upgrading my phone with her in the next coming days! I even got a screen cleaner on my way out! ? go see T.C for any update or Promotions/screen protectors she’ll take care of you!”
“Had a great experience at this location! Rina was extremely helpful and patient the entire process. She made everything easy to understand, answered all my questions, and provided great customer service. The store was clean, organized, and the atmosphere was very welcoming!”
“LOVE LOVE LOVE the customer service here I'm new to t-mobile David assisted me with porting over my phone number from At&t. He literally made the process so smooth and easy even made sure I signed up for my promotion. Its hard to find good customer service nowadays i will definitely recommend this location to family and friends”
“Excellent service, they helped me with everything and provided me with solutions. The staff is very friendly, the one who helped me was Alvaro, he was very attentive and kind.”
“We visited this Experience Store on multiple occasions and each experience was excellent. Marc Thomas was extremely helpful, respectful and he has tremendous T-Mobile knowledge. Please thank him for providing exceptional service.”
“I need to move from SIM to eSIM and don't have my PIN, so can't do that online myself. Tried the midtown store (which is walking distance) and the experience was terrible.... people there are clueless and I thought they don't know how to smile...
So came all the way out to this store, which has a much higher rating. They were a little busy, but Carlos was very helpful, he knows what to do after I told him my situation, and the whole process is done in no time. Please somebody give him an award or something...
You really need the contrast to see the value of good services.”
“This store always gets what i need, and Tyriq is such an attentive employee here. I recommend him if yoi ever need to add any lines, or for even a quick tech question! Thanks tmobile”
“I went to get accessories for my phone & Blanca gave me the best service ! I would recommend this store to anyone who's looking for a phone or even just accessories ??”
“Jay and Henny were very professional and clear in walking me (an older person) through the process of upgrading and setting up my phone. Made the process easy and rectified my issues.”
“Gisselle was extremely helpful, i came in for just a tablet, ended up leaving with a new iPhone 17 (i had an iPhone 12 ) and 2 new tablets after she informed me about the discounts i qualified for. She made me feel welcome, and gave me the full breakdown of my savings ! I strongly recommend this staff and location!”
“Sierra and Astrid were amazing! They were patient and kind. They left us feeling at ease and satisfied. We left Verizon because of their unsatisfactory. We joined T-Mobile because of these two young ladies and their exceptional work.”
“Give a shoutout!!!!! to everyone in the Tucker T-mobile store you all know who you are☺️ you guys were awesome.!!!!!!!! you guys helped me you were attentive. you were patient even though there was a lot of things going on for that day keep giving Good Customer Service and you guys deserve four stars to all of you. ?????????”
“I went in to buy a cover for my phone. The gentleman there was very helpful. I got the perfect cover and he put it on the phone for me. I will definitely return. A kind smile is the best way to get repeat business.”
“Service is amazing here! I came in to get my phone and the rep Noreydi had me in and out extremely fast, super polite! I love my phone had no problems setting up and got a great deal! I would absolutely recommend everyone to this location !”
“⭐️⭐️⭐️⭐️⭐️
Leo at the T-Mobile in Suwanee, Georgia is absolutely fantastic. He appeared to be the only one working, yet he was incredibly attentive and on top of everything. He acknowledged customers the moment they walked in and handled multiple people efficiently without ever making anyone feel rushed.
What really stood out was how he anticipated my needs and immediately offered clear, practical solutions—no hesitation, no upselling fluff, just great service. The experience was smooth, professional, and genuinely pleasant.
If you’re visiting the Suwanee T-Mobile, I highly recommend asking for Leo. And yes… he has awesome curls too ?”
“⭐️⭐️⭐️⭐️⭐️
I don’t usually leave reviews, but this Boost Mobile store on Buford Hwy truly deserves it. Most phone stores I’ve dealt with in the past have been rude, rushed, and careless, but this location stands head and shoulders above the rest.
The staff here are professional, knowledgeable, and genuinely welcoming. They even patiently waited while I took a long time getting my bank info together—never once making me feel rushed or like a burden. On top of that, they kept things light with humor, which made the whole process surprisingly pleasant.
When I came back later to make my purchase, he even acknowledged me right away. That level of attention and respect is rare these days, and I was honestly impressed given the customer service climate today.
They also went above and beyond by sharing quality tips on using and caring for my phone—something you rarely get anywhere else. The difference in service here compared to other stores is night and day. Honestly, I don’t see myself going anywhere else for my phone needs again.
If you’ve had bad experiences at other locations like I have, do yourself a favor and come here—you’ll see the difference immediately.”
“Clean and well stocked. Very helpful. They helped an older feller with his phone. Old timer thought he needed a phone but they helped him reset the device and good as new”
9:30AM - 7:30PM
3291 Chamblee Dunwoody Rd Ste B, Chamblee
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“I came in to get a phone connected and it took a little long to get it connected but Grethel was patient, kind and funny she made me feel like we have been friends for years and kept me company while we waited for the process.”
“Customer service was excellent!!! Everything was explained through the setup process & they do ask for your consent before adding extra services. Highly recommend others to visit this particular store location”
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“We stopped in this Peachtree Corners Verizon store to check on the specials and Tiana waited on us. She explained the specials and the phones to us WITHOUT a high pressure sales pitch which we really appreciated. We definitely wanted to work with Tiana! She was so efficient and helpful. We ended up buying three new iPhones and the process was pretty much effortless. Thanks to Tiana for making our experience so great! We love our new phones!”