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“⭐⭐⭐⭐⭐ Exceptional Service & True Professionalism!
I am writing this to express my deepest gratitude for the exceptional experience I consistently have at this location. The postal worker
( Towanna)here is incredibly knowledgeable, efficient, and thorough. What stands out the most is her remarkable consistency—no matter who is in front of her in line, every single customer is greeted with the same high level of respect, patience, and professional care. It is a beautiful reminder of what excellent community service looks like. Thank you for your hard work and dedication! ??”
“When I go to this location, Mrs. Valerie is the one who keeps everything running smoothly. It's like she's the engine that keeps this place going! Whenever I need to do something here, I always enjoy talking to her because she's so friendly and nice. It makes the whole experience much more enjoyable.”
“The employee there was super helpful. I was looking for a package that should’ve been delivered at this location but wasn’t there upon arrival. The lady up front was nice and timely going above and beyond helping me locate my package.”
“This USPS location is always fast and has kind and helpful staff. Their phone number, however, is fully automated and rather useless. Easier to just go in and ask questions in person!”
“Was there to send a package by priority mail -- only $13 for two-day delivery with tracking, as opposed to $40 that other places charge. They are a little gruff and don't roll a red carpet for you, but the price of their service will put a smile on your face. No wait on Friday late morning.”
“I love coming here honestly, everyone is so kind and happy! Especially Lance!!! He’s awesome, knowledgeable, enthusiastic, helpful, kind, and funny. Not often do you meet people like that at USPS!! THANK YOU LANCE!”
“I was in there today and the clerk's kindness ment soooo much. I'm in a fog with my father's recent passing 2 yrs around the same time as my brother has been very difficult. Her kind gesture was beautiful and I wanted to publicly thank her again!!”
“Best USPS in the Atlanta area. They are always kind and have a great attitude. I genuinely enjoy dropping off my packages there, they are always super helpful and quick. Only one I’ll go to now.”
“The lines are slow because there’s only one employee working at the counter. However he is great with taking my prepaid mail and packages. USPS, hire more people”
“I had an excellent experience at the United States Postal Service yesterday! From start to finish, everything went smoothly, and the service was top-notch. Crissy was especially outstanding—she was incredibly friendly, welcoming, and went out of her way to be helpful. She took the time to answer my questions, made sure I understood my options, and handled everything with professionalism and care. Her positive attitude really made a difference and turned a routine visit into a great one. Truly a 5-star experience!”
“I’m not sure what happened, because this post office didn’t used to be very good. However, the last couple of times that I’ve been in I’ve had wonderful experiences. The staff has been super friendly and very helpful. Just wanted to say thanks for the great service and I look forward to visiting This post office again soon.”
“I have been using this location for many years and yes sometimes there are back logs to the counter but usually during lunch hours . The two people who presently working there are very professional and goes the extra mile to assist you . I see customers showing up and are not prepared correctly to mail something but they are treated well and given the opportunity to correct whatever and get their stuff mailed . This takes a lot of patience on the associates there. I give the PO a 100% rating . Their front should swing in vice out due to some customers carrying a load to mail.”
8:30AM - 12PM
977 Montreal Rd, Clarkston
Post Offices
“I love this location. Everyone who works here has been so pleasant. Especially Sam. There is part of me that wants to gate keep this location, so that the line won't be so long..... But a friendly post office is a hard thing to find in this city.”
“This is my local USPS and although it’s very tiny, it’s my usual go-to. I’ve experienced good service anytime I’ve gone in. However, one of the Mail Drop boxes from out front was removed. It was the one with the slightly larger opening that could accept small/medium sized packages. I really miss this being out front. I also wish the lobby was still left open so I could drop off larger packages even after the Post Office is closed. Luckily the Decatur location can take these during off hours.”
“I came to drop off a package yesterday on my way home from yoga class. Everyone went above and beyond to assist me. I was impressed by how knowledgeable, fast paced, kind and respectful the associates were. I would definitely recommend this location.”
“Kim helped me so much today!! She was an answer to my prayers and blessed me so much by helping me to obtain the correct amount of postage for my daughter’s wedding invitation!! I’m so thankful for Kim and Mo at the USPS Spalding Dr. These ladies know what they’re doing and know how to solve a problem effectively and efficiently!!”
“The older lady from sacramento she has white locks five star.She says she's retiring soon.So make sure she hires and trains your new employees she was very helpful”
“I recently had a not so pleasant experience with two of the staff members at the counter. Because I care and believe in holding people and institutions that I spend money with accountable, I filed a complaint. I fully expected the complaint to disappear and never actually hear back on it. But thankfully, I was wrong.
The reason I am now leaving a 5-star review is because the new manager of this office- Rochelle (hope I’m spelling it right) called me not once, but twice over a holiday weekend to address my concerns. She made no excuses for how I was treated and took full accountability. Sad to say this is growing rare nowadays, but made me appreciate the effort even more. She took over this office months ago and is up for the challenge of turning things around to ensure clients have a more pleasant experience going forward because she acknowledges that the clients are who keep the doors open and payroll coming.
To anyone reading this that has had issues w these particular office over the years, I challenge you to reach out to her or file a complaint instead of leaving a negative review (if you want something done about it).
Rooting for you Rochelle and looking forward to receiving quality client service in the future!”
“this place is understaffed so the wait is a bit long sometimes, but once i get to the front the process is fast and i haven't had any issues. i know the employees are doing their best with what they have and in my experience they have been very polite.”
“I have noticed commendable improvements in the Wesley Chapel Postal facility and I am happy to share great experiences in their timely mail delivery and great customer service!
Thank you Wesley Chapel!”
8:30AM - 2PM
5181 W Mountain St, Stone Mountain
Post Offices
“I’ve had a relationship with this Post Office for several years. Sure, mistakes get made (like they do literally everywhere). Anytime I have had to bring anything up to them, they have been courteous and helpful. Just recently, a gentleman with a beard and a northeastern accent went above and beyond to help me locate a package that another post office had misplaced.”
8:30AM - 12PM
4370 Lawrenceville Hwy, Lilburn
Post Offices
“I went to apply for my child's passport.
I do admit that there is only 1 person dealing with passports, however, I wanted to give a shout out to Ms. Hattie, who was very friendly and hilarious ?.”
“The lady with the short hair at the counter always helps me out with my orders. She is very kind and straightforward and knowledgeable. I have never had an issue coming here so it saids they are close for lunch 11-12pm it’s on the door. This is my go to spot when I need to get a lot mailed off.”
“Very nice teller assisted me choosing the right delivery option for a very important letter. On the way out, she reminded me to take a photo of my receipt to keep my tracking number. The receipts are heat sensitive and the print might disappear! So thoughtful.”
“visited the Doraville Post Office today, and I want to thank Jessica for her outstanding kindness and professionalism.
I had a few complicated issues and had to ask several questions, but she was so patient, polite, and genuinely willing to help.
It’s rare to meet someone who serves customers with such warmth and care.
Thank you so much, Jessica — you truly made my day better!”
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“My most recent experience at the Pine Lake Post Office was a very pleasant one, due to the fact that I had a very nice and friendly PO employee named Daphne. I had two items to be shipped and it was a little complicated, but Daphne was real easy-going about it and very sweet.”