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April 2024 by Rachel Massey
This particular stores customer service is phenomenal! After receiving an online order with two different sized shoes in one box, I reached out to customer service. They informed me that was the only pair left in the entire company of that specific pair of shoes. My partner was bummed because they were really nice and he really liked them. They said we could get any other pair of shoes at the same price point for the sale price we received on those shoes. While waiting on a flight we popped into the Pooler location. While looking around he told Earl, the salesman there at the time, about the shoe situation and how he really liked that one pair of shoes. We told Earl we were headed out of town for a few days and Earl said he’d see what he could do to find another pair. The next day Earl called and said he found a pair in the right size and he would have them at the store in a couple of days. On the day we arrived back in town there was a message that the shoes were at the store and ready for pickup. When we got there, Jim assisted us with another round of great customer service and we left with the shoes that we were once told were no longer available in the size he needed. It’s hard to find service like this these days. Thank you Earl and Jim!
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February 2024 by Ross Johnson
Yes, definitely
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February 2024 by Carol Edenfield
Quality clothing
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June 2023 by Anthony Samuel
Great ?
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May 2023 by Jacob
I visited Johnston & Murphy in hopes of securing a few pair of quality dress shoes. Not only was I able to purchase a few stylish foot coverings, the customer service quality was extraordinary. Tanya was most helpful as I tried on multiple pairs. She demonstrated product knowledge and a customer first mentality. Outstanding service by an outstanding employee at an outstanding store. Keep it up.
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January 2023 by Tracey Kilcrease
Great selection of men's shoes!!
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October 2022 by david craig
My new favorite store.
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September 2022 by Jake Rowland
Great experience with Store Manager Tracey today! She is very personable and helped me find exactly what I needed.
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July 2022 by gbloch 57
Great contemporary styles, 23 y/o hit every shoe store in Tanger, bought quality and great value footwear here. I was surprised how well J&M 'gets it' in 2022. Staff is friendly and hands off unless you need their help, then very attentive.
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June 2022 by Lena Hill
My husband loves shopping there and each time he always come out with several pair of shoes. Friendly staff and great customer service.
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May 2022 by Vanessa Cobbs
Boyfriend was needed shoes for vaca. The older lady there was great. She was helpful and very friendly
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December 2021 by Tanner Wright
Quality items that will last. Good customer service and good variety of high end men's shoes and accessories.
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December 2021 by daylon martin
Great service, great prices, great selection!
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September 2021 by Yolanda C
I wear and Johnson and Murphy’s shoes with pride. My whole family enjoys the comfort and quality of their shoes. Jeremiah at the Tangor outlet Johnson and Murphy store provided excellent customer service. He helped me make decisions about what would be best for me. I will return job well done Jeremiah
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July 2021 by David Treadwell
Had a pair of defective shoes and they went out of their way to get me replacements. It’s what you expect from Johnson and Murphy and the manager was very helpful. I’d I could give them I 10 I would.