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November 2023 by Rick Dollar
Great people and great service!
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September 2023 by George Mulrooney
No problems with the truck itself. But you now have to go on line a jump thru hoops just to rent a truck. If you could deal in person with someone it would be much easier.
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June 2023 by Gary Miller
I walked in on a Friday and rented a trailer for 1 day. I return the trailer and was charged for two days. When I called the lady started splaining some other than what was agreed. I won't rent or recommend this location.
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June 2023 by Rick Conner
Was nice and fast exactly as I’d hoped
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April 2023 by Amreesh Raghavan
I rented a 26’ truck. No issues with the truck, all good. Good convenient location. Great customer care support. I highly recommend.
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February 2023 by Heather Marie McCullough
Unfortunately I can't give 0 stars. The customer services and knowledge of UHaul policies is horrendous. My husband reserved a car dolly and a truck from this location. He arrived for pickup and the location refused to provide the reserved equipment because he didn't have a credit card. We have debit cards with Visa logos through our bank. Just last week we reserved a pickup at the UHaul on HWY 17 and didnt have an issue. We will not be using this location again. Corporate UHaul you will also be receiving an email. This incident wasted half our Saturday.
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September 2022 by andrew haynes
Today was baffling. I go to rent a truck to take care of some large items in my home and I was told to provide a second phone number that was called and verified to be able to rent the vehicle. Well...I'm a single Dad with no family down here and try not to involve my friends and neighbors in affairs that I can do myself. So, I refused and asked what we could do about this. Both staff members said they are following what their representative/boss says. They have a document that is posted and in clear view outlining the alternative methods we could have done. The staff ignored my pointing out of the facts on the card that say I could leave my military id in place of a phone number. They insisted the phone number is the only way to get the truck. I refused still. I am not sure what kind of scam they are running but that is rediculous. I do not know too many people with more than one phone number and the staff insisted the number was the only reason I was not able to rent the vehicle. As a full-time student at GSU, this wasted valuable study time, family time, and resources that could have been used more productively. Needless to say I do not recommend this place for business. I came to them for assistance was turned down because I wouldn't give them another phone number.
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September 2022 by Chef Brixx
Best spot I've been to yet getting a U-Haul truck quick in and out system
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June 2022 by Cooking Medic
Had my reservation switched to a 24/7 truck share. No big deal; Pooler is about 40 miles from my house, so I call a cab to go pick it up.When I get there, the app doesn't work; they lost the reservation, and Uhaul support was totally useless.They were closed, but the owner had his card on the door. Had me sorted out in 20 minutes, on his day off, saving me from being stranded and having to call another cabby. These guys quality customer service and flexibility is the only reason I'll be able to move on time, and I couldn't be more thankful.
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May 2022 by perry cheremka
Booked a car dolly showed up both were damged witch is ok but then transfers to the next store near and they didn’t even deal in car dollys overall unsatisfied and to beat it all we arrived at 1 o’clock to the booked location wasn’t able to get a trailer till 4 aclock from and place hour out of me and my moms way so know I am 3 hours lost because of this will never use uhaul again and will refer all my clients to hertz or Penske
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April 2022 by Youseline Estiverne
Very good service I love uhaul company
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January 2022 by Henry Pinckney
Clerk helping me out today was great..Very professional and courteous
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September 2021 by Dylan Colby
Very kind and understanding. Definitely recommend!
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September 2021 by Wil D3
The owners were very friendly and outgoing in explaining the information in renting a vehicle.
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July 2021 by Kenneth Terrell
This place is the BEST, John has always been very helpful to me and my business when it comes to renting uhauls. He and his wife go above and beyond to meet our needs. Thanks John snd sapphire reality.
