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“Absolutely One of the best companies I have had the privilege of working with! The staff is so responsive and the level of follow up communication is amazing! Jesse, the delivery driver is so friendly, punctual and just so pleasant to work with. I will always use you all for my needs. Your prices are the best, too!! Thank you!”
“Got tired of fighting traffic to go to TSC and decided to stop here one day. Super friendly folks, always gather items and load for you. Definitely found my new favorite place for horse feed.”
“Hands down, the best customer service of any business in Douglas County.
All of the employees are super friendly, knowledgeable, and willing to help.
Thank you Ace!”
“This location is always a fantastic experience. The staff is so knowledgeable and helpful. I’ve been in there about 10 times this year, and every time, amazing customer service. Here are some pics from the previous trips.”
“Had a spare house key made, was greeted and pointed in the right direction the moment I walked in. Key was made and I was on my way in less than 10 minutes and the key works perfectly at a reasonable price, I will definitely return”
“Home Depot, Black Friday, had some very good deals. The store was crowded as always and parking wasn't easy. They have so many things that aren't available anywhere else.”
“I went to my local Home Depot in Douglasville and proceeded to customer service. I was greeted by a lady name Gina. I told her what my problem was with something that I bought and she went out of her way to assist me. Ultimately, she had to turn me over to a Lady named Mrs. B. Mrs B provided me with outstanding customer support and took care of my problem.
Gina and Mrs. B are two ladies who make things happen, and I am very appreciative for what they done for me. Thanks, Ladies”
“I had an AMAZING experience with Kayla a cashier. Ryobi has a sale (bogo) going that was very confusing. After talking to three associates who were also confused by Ryobi's wording KAYLA stepped in an solved the problem...patient, polite,kind and she explained everything perfectly I was extremely happy with the outcome. Give this Lady a promotion ?”
“Newly owned by a wonderful family; beautiful, well taken care of plants; cutest nursery property - I love it! Will be going here for my planting or landscaping needs from now on!”
“I waited for 45 minutes at their main competitor for paint, rang the bell for assistance countless times, and no one ever came. My family and I were there for so long that a line started forming behind us, and then dissipated as people got fed up with waiting. We walked the store to try to find someone to help and was finally informed by a cashier that no one in the store was trained in paint and to come back later. Infuriating.
So we drove over to Home Depot which was about 4 minutes away, was promptly helped by 2 wonderful women stationed in the paint area, and happily walked out with our 3 gallons. They even paint matched one of the Sherwin Williams swatches I brought over from the competitor store! Thank you, thank you, thank you. Everything was perfect.”
“Huge shoutout to Trent at the Home Depot in Hiram, GA! We’ve been without AC for almost a week waiting on a warranty part and finally decided to invest nearly $800 in a large portable AC unit and some fans just to get some relief. Unfortunately, when we got home, the unit was missing several key parts.
Trent went above and beyond to help us out. He took the time—both on the phone and in-store—to make sure we got exactly what we needed to get the unit up and running. His customer service was exceptional, and he truly cared about making sure we left satisfied (and cool!).
Thanks to him, we’ll definitely be coming back to this specific location. It's rare to find someone so dedicated to helping customers.”
“I placed a pick up order at this location on my way to Atlanta... who knew blinds were so hard to come by! Once I got here I parked in the pickup spot and within 2 minutes someone was out with my blinds! They didn't ask to verify my name, etc but I'm glad I was able to get the correct order. Probably won't ever stop here again unless it's a similar situation. Can't really comment on other aspects of the store since I didn't walk inside.”
“Everyone I have met here always seems to have great energy and good attitude! Everyone seems to be very customer service oriented. I have been here so many times since I moved here from Portland, Oregon in July 2022, I lost count how many times I have been here. I can say I have never had an issue. Thank you to team Home Depot. Wish you all the best of success as individuals and the business.”
“This Home Depot is the closest to our house, and we have experienced consistent customer service, cleanliness and organized aisles for the 15yrs we have lived in Marietta.We recently had our back deck rebuilt. Home Depot had everything our installer requested with competitive pricing (compared with Lowe's and Metro Building). Our first large lumber order was placed online and delivered directly to our driveway for $79 + $30 so we could specify the delivery window.Our installer didn't give much notice when he was ready for the deck, railing and balusters. The lumber crew was so helpful, offering to cart the 2x10x16s and 2x4x16s I needed before 7am and help load them into my Expedition EL. For the 66 deck pieces and balusters, I was able to order online for my installer to pick up without issue.Once the deck was complete, we returned the few extra items with ease. We love this Home Depot and appreciate their continued excellence.”
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“There was a manager helping a trainee when I was there, she helped me open an account with home Depot and was super helpful, this was 2-3 weeks ago.
Anyways she did an awesome job and was super friendly, I wrote down her name on the receipt and was going to do their survey and lost it so wanted to say something on here. Sorry! You were super helpful! Thank you”