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February 2024 by Kelsey
Grocery store is good but the pharmacy takes a very long time to fill prescriptions and they don’t seem to care, not their problem kind of attitude. It’s going to take 3 days to fill my blood pressure medicine. No communication from pharmacy.
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December 2023 by Harold F.
All publix stores are way too expensive for the products that they have. For my money I'd rather go to Austell or City Farmers market. Both have a variety of products.
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November 2023 by Rose Bae
Not the friendliest bunch. They attempt to ignore you even as you’re standing at the register. Could definitely use some customer service training. Unbelievable that they’re associated with Publix. It was very difficult to fill a Sudafed prescription for myself and child.
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November 2023 by Ann C.
We have been shopping at this location for about 20 years. I'm so disappointed how it's gone downhill over the past couple of years, even before the pandemic. Even when I ask a manager to look into a product for me, or find something that they don't carry anymore that they have at other public stores, they don't even bother to call me back. And the pharmacy is the same situation. The people who work there for a long time are lovely, but the newer folks are rude and short with me and have an attitude. When I ask for help, I don't expect for somebody to just point to an aisle and dismiss me. We will get a text message about a prescription, being ready, and when we get there, they gave us the wrong prescription. It is so messed up lately. And we've tried to talk to management, and clearly they aren't listening to a word we say when we talk to them in person. Sad to say, but I'm going to have to find a different place to go.
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October 2023 by Claire W.
This is my local Publix and I want to help with the star ratings and unfortunately it is a struggle. I am a fan of the sandwich shop and yet it should not take 20 minutes for two half sandwiches. Whoever the manager is for the sandwich shop please take Ketene out of her misery and retire her from that department, that duty or the Publix organization. In the time she made my sandwiches Elias waited on 3 different customers and he did it with a smile on his face. Let's get some changes made so the next time I go to my neighborhood Publix I can add some stars
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October 2023 by Emmah Matthews
Truly wish I could give this pharmacy 0 stars. I have always had good experiences in different Publix locations. Yet this location did nothing, but disappoint me. Ahem, let me rephrase that pharmacy technician Kathy disappointed me. Her attitude was nasty. She spoke to me with total disrespect in her voice, the pharmacist who was beside her said nothing. Will be contacting corporate.
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September 2023 by Arianne Leslie
People just don't want to work these days.
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May 2023 by Aaron L.
Customer service was horrible. I went in to get a seafood boil and the gentleman working the station had an attitude as if I wronged him asking for a pound of shrimp and 2 crab clusters. Nothing like being treated like an inconvenience to motivate me to spend my money elsewhere.
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April 2023 by pamelaw72
Most of the people that this pharmacy are very helpful and nice. However Kathy always seems to have a nasty attitude and is very dismissive and presumptive.I called about a medication that has been on back order for weeks. I asked her if she knew any other pharmacies that may have it. She got really exasperated and rude when telling me it is a manufacturing issue and on ack order for pretty much every pharmacy. Which is FINE. But the dismissive tone is uncalled for. Maybe because it’s a controlled substance? But it’s my prescription that I haven’t been able to get for several weeks so I’m running out. I don’t need the attitude from Kathy.
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March 2023 by Will S.
pharmacy workers probably have a collected IQ of 20. And theres like 6 of them workinf on the same shift. pathetic lmaooo
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March 2023 by D. Lagneaux
My wife and I had to change over from Kroger Pharmacy to Publix because of insurance!! I have not been real happy with prices and customer service and today I had a prescription filled and the price on the app said $7.02!! My wife went to pick it up and asked if it would be cheaper through GoodRX and was told they don't do that and that she, my wife, would have to do that herself and it was $7.02 today!!! I checked GoodRX and the price, AT PUBLIX was $2.33!!! Kroger automatically checked insurance, RX discounts and coupons and charged us the lowest prices and Publix can't even check when we ask???!!!! We will be looking into other Pharmacies!!!
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September 2022 by Gerald B.
I wish they had a ZERO rating for this store. I have been using this store for a few years and its always the same with script refills. First, I am a Good RX customer. They NEVER give me the Good RX price!!! Second, they usually do not fill all my scripts at one time requiring a second trip to the store. That combined with the sultry attitude I have to deal with when I call them out on it has me really fuming. The pharmacist, whom I have spoken with several times concerning this ineptness is not one bit of help!!! I guess I shall start going somewhere else with my business!!! I mean I only spend about $100 bucks every three months!!
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February 2022 by Deja E.
I called in a cake order on the 24th for pickup on the 26th at 6:30 pm. Something told me to call earlier on the day of pick up to make sure they would have the order. I called around 4 pm and was told they could not locate my order, said maybe I called the wrong Publix. No, they misplaced my order in the "large amount of cakes they had to make" as they told me. Yet, when they found my order they read back to me verbatim what I asked for. I asked for the number 23 in all vanilla cupcakes with all pink icing and to write "Happy Birthday" on the board. As you can see, there is not all pink icing and no writing. However, because I picked it up with only 45 mins to get to my destination, there wasn't enough time for a remake. THANKFULLY, the birthday girl did not mind and was thoroughly pleased with the flavor. So they got off good this time. I am not pleased with this transaction and I hope for better in the future.
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February 2022 by Mister X
This Publix Pharmacy is disgusting! the black woman with the braided hair is the nastiest rudest incompetent person in the store!!
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January 2022 by J. KELLY
This previously has been a great pharmacy to deal with. However, past 6 months or so, I have encountered a couple of the rudest technicians I have ever dealt with anywhere. I know their jobs are tough in today's world but that is no excuse to treat customers rudely. What horrible attitudes!!