Publix Pharmacy at Powder Springs offers a range of services, including filling prescriptions and providing over-the-counter medications. The pharmacy staff is described as knowledgeable and compassionate, offering patient counseling, immunizations, and health screenings. Customers can also use the Publix Pharmacy app for refills. However, recent reviews indicate a decline in customer service quality. Some customers report that the staff can be unfriendly and dismissive, with newer employees being particularly noted for their rudeness. Issues with filling prescriptions have also been highlighted, including receiving the wrong medication. Long-time customers express disappointment, noting that management does not seem to address their concerns effectively. Additionally, there was an incident involving a cake order that was misplaced, leading to a stressful pickup experience, although the flavor of the cake was appreciated in the end. Overall, while Publix Pharmacy at Powder Springs has the potential to provide good service, many customers feel that improvements in staff attitude and management responsiveness are urgently needed.
Prepay pickup is the best for skipping the line! Always in and out even when I do wait in line. Staff is usually kind can’t complain about anything at all!
January 2025
I've had scripts filled here and flu shots here no problem. I was running around trying to find a pharmacy open and that had the stock of an uncommon med for my wife. They rushed a med in a time of extreme need.
October 2024
Any online order placed via deli and bakery never on time or right. Need better supervision on online orders placed for cakes and subs
