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“I can't believe I was able to walk in with no line, no waiting AND I was greated by super friendly staff! Although live a minute away from another post office, this location will be 'go to' place when I need counter service!”
“8-13-24 @1:27pm I visited this location
The ladies here were friendly, helpful and fast they treated every customer like they were family.Great Job Ladies Keep up the Great work .”
“We had an appointment this morning for our son’s passport. What an amazing experience we had. Antoinette was amazing! She was fast and super friendly! Thank you for your amazing help!”
“I had to come here repeatedly to deal with a Money Order Issue. Every time I came, the experience was more pleasant than I expected! Angela is fantastic and offers 10/10 service; as do her fellow staff members! Everyone was very kind and helpful.
4 stars instead of 5 because there are a myriad of inconvenient USPS rules that don’t make sense; but the staff can’t do anything about that. So 5 stars to the staff, 4 stars to the USPS at Crown Rd as a whole!”
“Yes. This post office looks like it was old and forgotten,but I needed stamps and it was the closest to me.
In and out with one person ahead of me.
I didn’t know it was even here! The clerk was nice, no problems. ?”
“I just have to say that the lady with the red hair is so sweet. She's always happy and has a smile on her face. I came when she was locking up for lunch and she still made time to help me and did it with a big smile on her face. This post office is definitely blessed to have her as an employee.”
“Opened on time, answered all my questions, helped my pack my shipment and overall very pleasant experience with above and beyond service - I appreciate you for making it seamless”
“Nice lady helped me out with international postcards. Unfortunately they don't sell stamps at the international terminal anymore. It's a bit off - if you want to go there, you have to take the shuttle to international parking and then cross the main road. Most will make it alive...”
“Open mailbox 804 in this PO since 2010. Friendly staff, great location and never lost any packages. Just pick up packages this morning, I saw their worked so hard for us. Thanks,”
“Mrs. Latressa Horne has to be the most efficient person as far Customer Service I've ever come across. I had wrote the wrong address on the package, but around the same areas. She followed up everyday bright and early to make sure she updated me about the package. I hope to see as supervisor in the need future, but preferably ASAP. The USPS in Jonesboro didn't have a way for me to write a review or even a survey process. So I'd thought it would be best to just write the review online.
Thank You again Mrs. Horne”
“A couple of days ago I went to a different post office closest to where I live now trying to catch a package that was being delivered at the wrong address the lady at the counter was no help at all she had no suggestions nor information to give me to help me with my situation that was before the package was even delivered after the package was delivered I contacted the post office they gave me suggestions so today I went to Lakewood station in the area where the package was delivered to the two ladies at the Lakewood station were very helpful took their time with me they were very patient and very respectful and had suggestions to help me with my situation as well as go back in the back and look for my package they were able to find my package for me I definitely appreciate them
Thank you very much”
“this place is understaffed so the wait is a bit long sometimes, but once i get to the front the process is fast and i haven't had any issues. i know the employees are doing their best with what they have and in my experience they have been very polite.”
“I Do believe they do their best for the most part. The usps being underfunded and understaffed puts such a strain on those that are working. So if they’re not as kind as you’d like, think of all of the crap they have to deal with on behalf of the usps- things they have no control over.
I personally use this post office about 4-5x a week and have never had any issues. That said, I’m able to go at “off” times when there aren’t long lines.
A few times it’s been closed without any notice which sucked but again- I’m sure that was an issue of understaffing which falls on the USPS and not those that it employs.”
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“I am always in and out focused until this evening I notice a sign. I always wondered where was the gentleman always at the front counter along with the young lady who always speak. I wanted to ask but I thought I was being a bit nosey. My question was answered this evening. I am truly saddened for your loss. You are a great team. My prayers are with you and Mr. Charles family. ?? ? ?”