The Richmond Hill Goodwill is a well-organized thrift store with a wide variety of items. Customers frequently visit the store and find useful and good-quality products. The store is known for its friendly staff, with one customer praising a cashier named Alyssa for her kindness and smile. The store caters to customers of all sizes, with one plus-sized customer sharing a positive experience. A staff member named Hailey helped the customer find a nice outfit, making them feel welcomed and comfortable. Customers also appreciate the store's organization, with items divided into clear sections. While some customers find the prices reasonable, others have raised concerns about the pricing of certain items, such as used coffee cups. The store also charges for bags to carry out purchases, which some customers find inconvenient. Additionally, the store no longer offers discounts on color-tagged items, which may be disappointing for some shoppers. Overall, the Richmond Hill Goodwill is a popular thrift store that offers a wide selection of items, friendly staff, and a welcoming atmosphere for customers of all sizes.
I love the Richmond Hill Good Will! Every employee that I’ve ever encountered ( I literally go there 6 days a week) is sooo very nice and helpful! Ms. Betty, Gwen, Mr. Keelan, Ms, Jessica, Ms. Jennifer, and others make shopping here a great experience! Brenda Albright
April 2026
Nice selection try on and wash all clothing and if you buy furniture steam clean it
October 2025
Excellent customer service and lots of great goods.
