The AT&T Store in Rincon is praised for its excellent customer service and knowledgeable staff. Customers appreciate the wide range of products, including phones, tablets, smartwatches, and connected devices, as well as flexible wireless data plans tailored to various needs. Many reviews highlight the professionalism and helpfulness of employees like Amber, Dylan, Tevin, and Ray, who go above and beyond to assist customers, even in challenging situations. One customer specifically noted Amber's quick follow-up and commitment to resolving concerns, while others commended Dylan for his patience and support during service transfers. Despite some mixed experiences, particularly regarding long wait times and issues with phone upgrades, the majority of feedback emphasizes the staff's dedication to ensuring customer satisfaction. Customers often express that the time spent at the store is worth it due to the stellar service received. Overall, the Rincon AT&T Store stands out for its commitment to helping customers find the right devices and plans, reinforced by a responsive and friendly team ready to assist with any inquiries or problems.
They took care of my questions she had two other customers in front of me and I watched and listened. She did a excellent job. If I had a business and needed a customer service representative I would love to have someone like her
October 2025
Dylan’s technical knowledge and Professional service. Were above and beyond.
October 2025
Really enjoyed the staff and their knowledge at this location. Dylan was so kind and SO patient with us while we were transferring our service from Verizon. Our whole interaction with him reassured me that choosing AT&T was a great choice.
