Rick Worley & Son, Inc. is a highly regarded auto repair and towing service known for their quality work and friendly service. Customers appreciate the professionalism of the staff and the fair pricing. Many reviews highlight their exceptional towing service, with quick response times and expert handling of vehicles. One customer praised the team's initiative when a technician helped with a flat tire, refusing payment and emphasizing a sense of community and generosity. However, some clients have noted that the shop can take longer than expected to complete repairs. For instance, one customer experienced a significant delay in getting their car back, which led to additional rental car charges. Despite the wait, they expressed satisfaction with the final results of the work done. Overall, Rick Worley & Son, Inc. is recommended for reliable service and a commitment to customer care, making them a trusted option for both repairs and towing in the Chattanooga area.
My car was towed by the police and Jenna in the front office talked me through the process and what I needed to get it home. She was very professional and pleasant and I'm glad she was there to help me through this difficult time.
July 2026
The body and paint work was ok. They was residue from tape on door. Also in door jambs there was residue from buffing or polishing compounds. The detail cleanup was none to good.
June 2026
Fantastic customer service. We had insurance repair work done here.
