“Amazing staff with a heart! I was selling a vehicle to a woman who drove 2 hours from Tennessee and completely forgot we needed a notary to witness the transaction. I called the store at 5:52pm and asked if one was on duty. They explained the person leaves in 7 minutes and I begged them to have them wait on us since we were 15 minutes away. She was a single mom DESPERATELY needing this vehicle and it means the world to me that they chose to stay and help us out! They did NOT have to do that and by the kindness of their hearts they stayed! We were able to complete the transaction and she drove back home to TN not stranded! Thank you thank you for going above and beyond the hours of operations to assist us. The world needs more kindness and people like you! (Insurance agent here and I highly respect that type of customer service and reflect it in my business as well). I will be referring everyone I work with who needs a notary here! God bless you all!”
“I can’t say enough about Estes and their customer service. The terminal Manger Steve went above and beyond to get my freight delivered. The entire Estes team does a professional job and are there when you need help. I can’t say enough about them and their customer service.”
Open 24 hours
2140 Chapman Rd, Chattanooga
Shipping Centers
“Great experience with the maintenance shop. The mechanics are expedient, friendly, and knowledgable. Mr.Stanley did an outstanding job on my Preventative Maintenance Service! Also, the Driver Support Specialist was helpful in getting me the supplies I needed.”
“I recently had the pleasure of working with Chris at FedEx and felt compelled to share my experience. From start to finish, the level of service provided was outstanding. Chris went above and beyond to ensure everything was handled efficiently and with the utmost professionalism.
What stood out most was the genuine care and attention given to making sure my needs were fully met. Every question was answered thoroughly and the entire process was made seamless. It is rare to encounter this level of dedication and it truly made a difference.
If you are looking for a team that takes customer service seriously, look no further. Chris is a prime example of what exceptional service looks like. Highly recommend!”
“Ryan is an exceptional person over all. Im so great full for his kind understanding and willingness to teach me how to navigate what his store offers. He never fails to provide exactly what I need in a friendly and professional manner! Thank you.”
“I had my first contact with this store today and so grateful! There was a long line of U-haul check-ins after Memorial Day and Rebecca at the front desk took extra time to help me with a print job. She was unsure about how to print from a flash drive but figured it out, was kind and willing. Thank you! Christina, Oak Ridge, TN”
“We went in with several questions and for a notary. Ms. Kim assisted with walking us through the process and answered all of our questions with no hesitancy. She was very helpful and friendly. That's especially appreciated when one doesn't fully understand everything they need in those situations. We're grateful to her kindness and assistance.”
Open 24 hours
7022 Shallowford Rd, Chattanooga
Shipping Centers
“I want to thank Mrs. Trina at DHL Express Service at Chattanooga. She was very patient and amazing. But most of all I want to say to everyone reading this, don’t waist your time looking for the chipper way to ship. I saved about 80 dollars comparing to UPS and FedEx long distance/international services. I am not mentioning USPS because documents were lost and I received them back about 7 month later( don’t waist your time and effort). Thank you!”
“I do not ship LTL freight frequently. Diane in Ringgold was super helpful in walking me through the paperwork and scheduling pick up. The driver, Mike, call ahead and was so nice even though there was quite a bit of labor involved in loading. It was a great experience!”