Coosa Valley Credit Union is a community-focused financial institution that values the principles of caring and treating members like family. It operates with an old-fashioned, neighbor-helping-neighbor approach, combining warm professional service with modern technology. Members appreciate the respectful and courteous treatment they receive, noting that staff members, such as Jesse and Joshua, are knowledgeable, patient, and dedicated to helping with their needs. The atmosphere at the credit union is welcoming and friendly, making account setup and banking experiences smooth and enjoyable. The staff are attentive, often going above and beyond to resolve issues, such as removing fees when asked. The credit union's core values emphasize improving members’ financial lives over maximizing revenue, reflecting its higher purpose of helping people in the community live better financially. Overall, members find Coosa Valley Credit Union to be a great, caring place to bank where they are treated with respect and kindness.
We had a long wait to speak to someone about opening a checking acct. Once we met with Diana it was amazing. She was so sweet and met all of needs!
June 2026
I had fraudulent charges on my account and CVCU was very helpful navigating the issue. The employee that helped me was very patient and understanding that this was new for me and I was very upset.
May 2026
Coosa Valley CU, all the are staff are cordial and professional
