CVS is a pharmacy that offers a convenient shopping experience with friendly and knowledgeable staff. Customers appreciate the fast checkout options, including self-checkout machines and staff capable of managing multiple registers, which make shopping quick and easy. The staff are generally considered helpful, kind, and attentive, with some customers highlighting specific employees who go above and beyond in providing support and comfort. However, there have been concerns about customer service in certain situations, such as staff prioritizing phone calls over assisting customers waiting in line or being dismissive over the phone when inquiring about COVID tests. Customers also note the availability of a wide range of products, but some mention the presence of lab-created meats like Beyond Jerky, which they associate with certain agendas. Overall, CVS provides a positive shopping environment with friendly staff, though improvements in customer service and communication could enhance the experience further.
The lady on third shift, Mary, deserves a big raise. She was the kindest person ive ever met here. She was helpful, sweet, and comforted me when the pharmacist there got angry and insulted me.
May 2024
The large lady up front was extremely rude when I asked for help.
March 2024
I called because I’m feeling very sick and worried about having COVID, and the man who answered the phone was very rude and dismissive when all I was trying to do was ask about what Covid tests they offer and pricing.
