“Alzie was very helpful. He listened to my concerns and didn't make my concern a ME problem or make me feel as if I did something to cause the issues with my phone. Alzie was initially not the person who assisted me. The person who greeted me tablet was dead, and Alzie jumped and assisted. I call it a blessing in disguise. This will be my go-to location and AT&T representative when I visit this location. Alzie deserves to be recognized. His customer service skills are something that is missing in this day and age.”
“Knowledgeable staff, attentive and not hurried. Couldn't have asked for better service. Only problem is that there aren't any seats in the store. Elderly, injured or sick people may not be able to stand to wait their turn.”
10AM - 8PM
1929 A Shorter Ave NW, Rome
Mobile Phones
“Great service! I came in with a phone that was not working right, they greeted me as soon as I walked in the door, Kristie helped me get a new phone and switched everything over for me. And helped us get $30 off our plan a month. We will be coming back to upgrade my wife’s phone soon.”
10AM - 8PM
805 Broad St, Rome
Mobile Phones
“I would just like to bring Attention to your Employee Mark! Sorry I did not get your last name Mark. This young man was so professional and helpful to straighten out my FB page. Thank you Mark for your patience, and help!!! Ypu are an asset to your business. Thank you”
“I love this store so much… I come in every time I go to the mall. To those of you who know Levi you’re lucky bc he seems like a great guy. He helped me so much and I greatly appreciate it.”
“I have been using this cell provider for many years. I always recommend them to everyone. Lately the staff has been more professional, knowledgeable, and friendly.”
“As soon as I walked into the store they welcome me even though they were busy. Very professional they got me and out within 30mins that's setting up 3 devices will definitely recommend this store”
“I've had my new gateway internet box over 2 months and I've had lot of trouble. When connection gets knocked off lost customer service keeps me on phone many times already over a hour and they run me in circles with typing in passwords repeatedly with no success in reconnecting. Much time spent talking with customer service agents that don't seem knowledgeable and caring. Many agents from phillapines hard to understand them and many times they put me on hold and never return to phone. Between metro PCs and T mobile they both are clearly disfunctional as they pass me back and forth to each other like game of hot potato. Need a refund of payments until they get themselves ironed out and become a more positive team working with customers in a way that makes sense . This is crazy”
“I saw an ad on Google and went in the store to ask how to switch to Metro PCS. The staff was helpful and nice. I'm glad I made the switch and I like the phone and the service.”
9:00 AM - 8:00 PM
405 Turner McCall Blvd NE, Rome
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
“Thought we had computer malware problems. Carried it to CPR. They checked it and found no problems. The young man was very courteous and knowledgeable and did not charge us for checking our computer. I would recommend these guys.”