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“I had the best experience with Bradley ! He was very informative and engaging. I went in for a new phone and I came out with not only a new phone, but a lower monthly phone bill as well! He made the process so easy and he was a lot of fun. I would recommend him to anyone who needs a new device or who simply need help understanding their phone bill or products AT&T offers. He was great!”
10AM - 7PM
505 Turner McCall Blvd NE, Rome
Mobile Phones
“⭐️⭐️⭐️⭐️⭐️ Absolutely STELLAR service from Desiree at T-Mobile
I came in extremely stressed because my phone is my lifeline for work, family, directions, and emergencies. Desiree immediately recognized the urgency and emotional weight of the situation.
She demonstrated exceptional empathy and active listening, never rushing or dismissing my concerns. I felt genuinely cared for, not treated like “just another customer.”
Desiree showed outstanding product knowledge and communication skills, explaining everything clearly and thoroughly. She stayed engaged until the issue was fully resolved and I felt confident and supported.
This was a complete resolution with zero friction, delivered with patience, professionalism, and humanity. In a world where this level of care feels rare, Desiree truly stands out.
If you visit this location, ask for Desiree. She was such a blessing to me. She is phenomenal!!???”
“my experience with Carrigan was wonderful. She was a great sales person very nice and patient she answered all of my questions with no problems and got me taken care of in a timely manner.”
“Wife and I have been with Verizon phones for over 20 years from Florida to Rome, Georgia. Their store in Rome has some awesome guys working there. Thank you Casey for all your help”
“Getting my iPhone 13 Pro Max screen replaced at Gadgets was a breeze, thanks largely to Jesse! I confirmed they had the screen before heading over, which was great. Jesse was incredibly efficient and started the repair right away. What really stood out was his friendly demeanor and how he clearly explained everything. You could genuinely tell he loves what he does and enjoys connecting with customers.”
“I've had my new gateway internet box over 2 months and I've had lot of trouble. When connection gets knocked off lost customer service keeps me on phone many times already over a hour and they run me in circles with typing in passwords repeatedly with no success in reconnecting. Much time spent talking with customer service agents that don't seem knowledgeable and caring. Many agents from phillapines hard to understand them and many times they put me on hold and never return to phone. Between metro PCs and T mobile they both are clearly disfunctional as they pass me back and forth to each other like game of hot potato. Need a refund of payments until they get themselves ironed out and become a more positive team working with customers in a way that makes sense . This is crazy”
10AM - 8PM
1929 A Shorter Ave NW, Rome
Mobile Phones
“Kristie took care of all my needs from the start. She greeted me with a warm welcome, showed me my best options for an upgrade since my phone was having issues. Highly recommend going to Cricket im West Rome and ask for Kristie”
“I will never use another phone service in my life you can't beat the prices you pay for service and not only do they have the best prices but also the best service”
“Gaby at Cricket was amazing! She helped me set up my new phone and transfer all my information smoothly. She was very patient, knowledgeable, and made the whole process stress-free.”
10AM - 8PM
805 Broad St, Rome
Mobile Phones
“Great team, Bernard worked on a problem I had with a phone sold by authorized dealer who messed up my account and he went way above and beyond to resolve my problem! He was awesome.”
“It's hit or miss here sometimes it's a good visit then other times it can be horrible depending on who is working that day the last time I was there they rocked so let's hope my next visit is going to be good.”
Mobile Phones
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“Stephanie is the best. Had 2 phone's get new batteries. Done within 2 hour , explained the process ahead of repair completely.. I definitely recommed any cell phone repairs to be done there!”