United States Postal Service
Post OfficesHours:
1420 Martha Berry Blvd NE, Rome GA 30165 Hours
About United States Postal Service
The United States Postal Service (USPS) is the only organization in the country that regularly delivers to every residential and business address. They are actively recruiting for a variety of positions, including mail and package delivery, truck driving, and processing plant jobs. Customers have had mixed experiences at their local Post Office. Some have encountered unhelpful staff who seemed disinterested in assisting them, with one reviewer describing the first two employees they dealt with as having a "nasty" attitude. However, other customers have praised the excellent service they received. One reviewer highlighted the difference a single helpful employee can make, describing how a "Caucasian lady" went out of her way to locate a missing package after previous staff had been unwilling to help. Another reviewer was very impressed with an employee named Jack, who was kind, patient, and went above and beyond to assist them with scanning and shipping 90 packages. Customers also appreciate the convenient 24-hour access to PO Boxes and drop-offs, as well as the generally great atmosphere and helpful staff at many locations. One reviewer singled out employees Paul, Donna, and Brenda for their supportive and reliable assistance in resolving an issue. Overall, the USPS provides an essential service, with both positive and negative customer experiences depending on the individual staff members encountered.
Most Recent Reviews
June 2024
Staff is always professional at the counter and works well to ensure the lines are moving.
June 2024
Every time I come to this office, the staff is friendly and professional. Thank you for such great customer service!!
January 2024
The staff- Paul, Donna and Brenda were supportive and helpful at resolving an issue I had with a mislabel! They were attentive and reliable! Thank you to an amazing staff!
More Comments(68)
Nearest USPS Stores
- Rome, Georgia