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December 2023 by Morgan Rutledge
for the last 4 months, i have not had a single package delivered when the tracking actually says “delivered”. most times it will show up 2-4 days later. in some cases, the package never showed up despite being “delivered”. sick of this. i should be able to rely on tracking.
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December 2023 by harrison gunter
One of the most frustrated things is your package saying delivered and it not showing up for 2 more days. Good way to make sure packages don't get lost
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November 2023 by Thelma Howard
I help my mom run an ebay business we sell dvds. Usually I try to go every 2 days to keep the number of packages down I need to scan qr codes for the labels so it takes a minute. Yesterday I was helped by Jack and he was amazing and so kind and patient. I came with literally 90 packages to scan codes and ship off. We were at the counter about an hour or so and he was kind and joked while we got it done. He went above and beyond his job by helping me make sure I had the right qr codes for the packages I was a little disorganized but he was so patient.i will make this my new post office for shipments. Thank you for being so kind and patient with me it made it so much easier.
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November 2023 by Vinh Vuong
Great service. Ms. Jomanda Daniel is so helpful and sweet. Thank you so much
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September 2023 by Marjorie Gutierrez
Horrible people. It's been 5 lost packages so far. Every time I call to ask for my package, they just tell me to leave my number, and they will call back. I can call 100 times a day and they just dont help. They marked "as delivered" but no packages was delivered to my house. Looks like so many "lost packages" looks lile stealing to me
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June 2023 by Denise Ford
Edward provided amazing service when processing my daughter's passport application documents. He went above and beyond, and I am fairly sure he is one of the last USPS employees who seem to genuinely care about helping their customers. A million thanks Edward!!!
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February 2023 by Kayla Wheelock
Had trouble receiving a package and after talking on the phone with Donna she quickly found my package and called me back to fix the problem. Super professional & great customer service. Cannot thank her enough!!
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February 2023 by Rosa Castillo
The staff there is so rude especially one lady in particular who was rude for no reason I’m gonna guess she was racist but after multiple times of being nice I was so tired of her rudeness and ask to her manger she told me I had to pay for my own tape while she was packinging other people stuff with the store tape after I told her I wanted someone else to attend me she just laughed Rudley never seen so much disrespectful staff
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February 2023 by Angela Buckhanan
Do not waste your time or money with a post office box in Floyd county they are rude and horrible at customer service the “people” at both this location and the one in Coosa should be fired for their attitude and unwillingness to help with anything
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May 2022 by Murphh
USPS has fallen off their horse last delivery package I was supposed to recieve took 2 weeks longer than it should have, now I have another package that as of 3 days ago says it was delivered pending acceptance by usps, via ups and they say at office it's not here yet.. why create a update that says it's here when it's not.. 2 to 5 days delivery time and today is the 5th day, complete failure and joke of a mail system. I need my package today that's not gonna happen, Thanks usps for costing me money cause obviously you can't do you're job. And don't even tell me to come and try it myself, I specialize in transport I know how this works and I'm held to a standard that says I have to be on time, other wise it cost me money being late, this should cost you money being late and not knowing where packages are.. you specialize mail, I suggest you get your act together.
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April 2022 by Wayne's BudgetBallinGarage
Money orders and stamps today and had to get a delivery issue taken care of, my mail making it to my house, the Post Master said she'd have it looked into and let the mail carriers know to pay closer attention! Very polite and courteous people here! ? ?
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August 2021 by John Bower
Helpful and efficient staff. Quick service. Thank you.
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June 2021 by Sherri “sheluvs2read” H
I've yet to visit when they were fully staffed. There is always a wait, with no sense of urgency from the staff, even when there is 20+ people in line. Forget about going between 11:30 and 1pm (when most people can take a quick lunch break). Never more than 1 person working.
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May 2021 by Blossoming Belles
Always a long wait here. Usually only 1 maybe 2 people at the most working behind the desk. Pre paid labels and the package drop off box is the best way to mail a package here.
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April 2021 by patricia serrano
Really really good post office and Andrea she is the official help to ask for renew a passport really cordial, and efficient...she is the best worker
