United States Postal Service
Post Offices
Hours:
1420 Martha Berry Boulevard Northeast, Rome GA 30165
Hours
About United States Postal Service
The United States Postal Service (USPS) is the only organization in the country that regularly delivers to every residential and business address. They are actively recruiting for a variety of positions, including mail and package delivery, truck driving, and processing plant jobs.
Customers have had mixed experiences at their local Post Office. Some have encountered unhelpful staff who seemed disinterested in assisting them, with one reviewer describing the first two employees they dealt with as having a "nasty" attitude. However, other customers have praised the excellent service they received.
One reviewer highlighted the difference a single helpful employee can make, describing how a "Caucasian lady" went out of her way to locate a missing package after previous staff had been unwilling to help. Another reviewer was very impressed with an employee named Jack, who was kind, patient, and went above and beyond to assist them with scanning and shipping 90 packages.
Customers also appreciate the convenient 24-hour access to PO Boxes and drop-offs, as well as the generally great atmosphere and helpful staff at many locations. One reviewer singled out employees Paul, Donna, and Brenda for their supportive and reliable assistance in resolving an issue.
Overall, the USPS provides an essential service, with both positive and negative customer experiences depending on the individual staff members encountered.
Most Recent Reviews
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September 2026
Don't go there very often. Usual pretty busy. The main office is busier than the satellite offices. Those are usually good friendly folks ready to serve
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July 2026
Jack was wonderful! He helped us with our passports and was so helpful! Very very nice!
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June 2024
Staff is always professional at the counter and works well to ensure the lines are moving.
More Comments(74)
Nearest USPS Stores
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Rome, Georgia