The AT&T Store in Roswell is known for its excellent customer service and knowledgeable staff. Customers appreciate the wide range of products available, including phones, tablets, smartwatches, and various wireless data plans tailored to meet different needs. The store offers flexible prepaid phone plans with no annual contract and popular unlimited data options, all supported by AT&T's nationwide 5G service. Many reviews highlight the helpfulness of employees like Maria, who is praised for answering questions and assisting with data transfers. Customers also commend the professionalism of team members like Duwan Moore. However, some feedback points out issues with paperwork, where customers felt unclear about discounts and trade-in values. They expressed a desire for better documentation to confirm details discussed in-store. Overall, visitors report positive experiences, noting the friendly and accommodating nature of staff members like Tabitha and Aneisha. While some wish for a broader selection of in-store items, the overall impression of the AT&T Store in Roswell remains strong, with many recommending it to others for their mobile needs.
Great experience replacing my phone . Sharlene depicted professional care for customers!
June 2024
Maria at the Holcomb Bridge store was amazingly helpful. Answered all my questions about which phone to get, transferred the data, and was extremely knowledgable. Glad I selected that particular location. I will send others to that store.
May 2024
Excellent customer service - purchased an Apple Watch. Highly recommend. Kudos to Duwan Moore - very professional and knowledgeable.
