Verizon is a leading provider of mobile, 5G home internet, and business solutions. Their store in Alpharetta offers a convenient one-stop-shop for all your telecommunication needs. Customers can visit the store or shop online, with options for in-store pickup, free 2-day shipping, express lockers, and same-day delivery. While the service could have been better in some instances, the associates are generally described as friendly, efficient, and willing to go above and beyond. Korri, in particular, received praise for her exceptional customer service, staying late to ensure a customer's needs were fully met. For business customers, Verizon's Account Manager, Steven Carson, is commended for his accessibility, responsiveness, and dedication to addressing their needs. Overall, Verizon is viewed as a reliable and valued service provider, offering a range of convenient options to cater to the diverse needs of its customers.
Dre was extremely helpful and knowledgeable, and made switching over carriers easy & seamless. The store was also very organized and welcoming. I would absolutely recommend this store location to my own friends & family.
July 2026
JB did an excellent job helping me with my phone and also getting me set up with internet. Thank you JB
July 2026
Best Verizon experience I’ve ever had, got help moving my mom over to my account. Staff is very friendly and eager to help. They earned my trust. 10/10
