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“Lily and the team there are excellent folk, efficient and nice to work with. Dealing with car insurance can be a pain in the ass, and a good experience with folks like these can make it a hell of a lot easier.”
“I was in an absolute time crunch and scrambling to find a vehicle, but the team at Avis completely saved the day. Instead of the usual stressful rental process, they stepped right up, listened to exactly what I needed, and fast-tracked everything. Within minutes, they found the perfect vehicle that fit my needs and had me out the door. Truly incredible customer service under pressure. I can’t thank them enough. I will definitely be renting from this location again!”
“I had an amazing experience with Taylor and Jordan — they were both professional, friendly, and incredibly helpful from start to finish. Their attention to detail and willingness to go above and beyond made the entire process easy and stress-free.
And of course, David deserves a special shout-out. He truly is the greatest! His expertise, kindness, and leadership tendencies shine through in everything he does. You can tell he genuinely cares about his customers and his team.”
“Auggie and his whole team were great and helped me find the best deal with a sticky situation I was in from a rental I had made that originally wasn't optimal for my trip. Super supportive in the adjustment and great looking out for the customer.”
8AM - 5PM
1570 Holcomb Bridge Rd, Roswell
Car Rental
“I made a reservation for a cargo van about a month in advance. I’ve had issues in the past when reserving cars/vans through hertz that when I arrive they never have the van or car available. So, I tried to be proactive and call the day before to guarantee the van would be there. I couldn’t seem to get anyone on the phone at the location. I drove there to speak to someone in person since it was near my house. I was advised that they didn’t have any vans at that location. 🙄
Ron tried to assist in finding one at a different location, with no luck. Kingsley was also calling around and found one for me! They had it transferred to that location and it was available for my reservation. I really appreciate the guys at this location for delivering on the reservation instead of having me try to call around and find the van as I have done previously. This was definitely going to be my last time using Hertz for my rentals but Brandon, Ron and Kingsley at the Holcomb Bridge location restored my faith in Hertz. Thanks for all of your help guys!”
“I was hesitant to use this location based on past reviews, but was welcomed with cheerful attitudes by everyone, my truck was checked in and was an easy process.”
“Very helpful staff. The general manager went above and beyond to make sure some issues were taken care of appropriately for me. My vehicle was there on time, clean, and had no issues during my use. Would definitely recommend and use again if needed!”
8AM - 5PM
11030 Alpharetta Hwy, Roswell
Car Rental
“June 2026 - This was great rental experience. Mr. Key is very professional and knowledgeable of the type of cars available. Prior to arriving he already had a car picked out that met the requirements of the rental reservation and my needs based upon previous rentals. Mr. Key treated me a value customer. I came to Hertz for this rental based upon the customer service Mr. Key and Mr. Brandon had provided in previous rentals. This is a great location.
Great Customer Service!!!. They are friendly. Even though they can't guarantee you a particular car, they try to meet your desired vehicle. On January 2, 2026, Gabriela found me the perfect car that met all my needs for a particular trip. Her friendliness and patience in finding the right vehicle for each individual are outstanding customer service skills.”
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“Everyone was polite and helpful, everything worked as it should. That last part seems to be a rarity this days. The suv I rented was spotless and ran well. I thought the price was fair.”