Chase Bank offers a welcoming and efficient banking experience, as highlighted by several positive reviews. Customers appreciate the exceptional service from staff members like Vicente Jimenez, who is praised for his friendly demeanor and ability to make transactions enjoyable. The process of opening accounts is noted to be quick and smooth, with staff guiding customers through banking terms and app usage. Manager Ryan also receives commendation for his pleasant approach, ensuring that customers feel attended to even without an appointment. Overall, the bank is recognized for its hospitality and patience, making it a preferred choice for many in the community.
I was dropped off by Uber to do banking at chase. Left my phone in car. Taylor-miller used his cell phone and connected Uber tracked down driver had phone delivered. Great hospitality for chase and Roswell as a city
April 2023
I opened an account and the process was quick and smooth. Vicente Jimenez was very friendly and professional in his work, he helped me understand the cumbersome terms and guided me on how to use the bank's app.
February 2023
Alana, the Manager,I believe, resolved my issues. Thanks! Great customer service!
