“I recently had an issue where there were 8 fees of $29 that hit my account due to a hold of $100 from a gas station, never happened before but the manager deleted the cjarges needless to say i was very grateful. I hadnt recived any notifications while any of this was taking place which was unusual. They recently updated theyre system and i think that played a part too. Anyway they resolved the issue. I think i will remain a customer.”
9AM - 5PM
1010 Mansell Rd Suite 100-110, Roswell
Banks
“Rose and the rest of the team at the Mansell Road LGE branch are outstanding, very professional and so friendly. They take care of us every time me or my wife go there. We are incredibly happy to bank with LGE and I always appreciate the fact that Rose knows me by name and asks about my family, as she remembers them too.I did read the review about the toxic work environment created by the management at this particular LGE branch. One time I witnessed an older female manager be very condescending to a hard-working LGE employee and that surprised me. So there may be some truth in the claim that at least some managers at this LGE branch might like to improve their emotional intelligence in order to become better leaders.”
“I’ve been a loyal and 100% satisfied customer of Ameris Bank (originally Fidelity Bank) since 1982 (41 years)!!! I’ve used every service they offer for both my personal and business needs.Their customer service is outstanding, especially my Branch Manager Kathy French at the Hembree Road location in Roswell.They take the time to know my needs, and support me through every step of my ever-changing life.If you’re looking for a faithful financial partner, and are tired of just being another account holder at a larger bank, go to Ameris Bank and become a part of their family!”
“I love this Ameris location the manager is so detailed and the staff is point on with any of our needs either checking our balance or transferring deposits in accounts”
“Upon entering the bank, I observed a short line with only two customers ahead of me. However, I noticed that only one out of the two tellers was occupied (Anita). After waiting for a few minutes, Mac (Branch Manager, I believe) informed us that the second teller, Yonka, was logging in and would assist us shortly. He apologized for the wait, and I expressed gratitude for the communication, highlighting the importance of not being ignored in such situations.Once Yonka logged in, I was assisted by Anita. However, two significant issues arose during the transaction. Firstly, despite initially planning to perform a mobile deposit, I decided to cash the check in person. I inquired with Anita if non-account holders could cash checks, and she affirmed, stating that I needed to provide two forms of ID. Unfortunately, she failed to mention a $7.50 charge for cashing the check, which I discovered only after receiving my funds. While this fee may not be financially burdensome, it raised concerns about the potential impact on someone needing every dollar of their check.Upon questioning Anita about the omission, she acknowledged not informing me initially and apologized for the oversight. The second issue arose when Anita asked about the reason for the check amount (Did you sell a car?), presumably due to it being a business account transaction. I chose not to disclose the details, considering it a personal matter outside the scope of this banking transaction. I found such inquiries inappropriate, especially as I am not a frequent customer/account holder.Despite these concerns, the transaction took 10-15 minutes due to established policies, which I understood and accepted. Mac intervened on two occasions to approve the transaction, expressing gratitude for my service as he observed my retired army veteran hat. Overall, despite the initial hiccups, the experience was pleasant.”
“I was dropped off by Uber to do banking at chase. Left my phone in car. Taylor-miller used his cell phone and connected Uber tracked down driver had phone delivered. Great hospitality for chase and Roswell as a city”
“Carlos is outstanding addition to this branch. He truly went above and beyond for me. I know this transition from Suntrust to Truist has been very difficult on everyone including their employees. He helped the process of this transition go much smoother. He was attentive with all of my needs and made sure to accommodate all of my requests, as best as possible! Highly recommend seeing Carlos for any of your bank needs when visiting this new Truist location. Thank you Carlos! Your efforts do not go unnoticed!”
“Bankers are very professional, helpful, and welcoming. This time I had the chance to work with Sharon to request a new card and deposit money. She patiently answered my questions and walk me through the options that I have. She is so nice and helpful.”
“Staff was friendly, helpful and knowledgeable in setting up a business account. I did need an appointment to set up an account, but this seems reasonable to ensure that we aren't rushed and/or waiting for an hour to be served.All of my visits have left me impressed, and their website, app, personnel, and atms far exceed other banks I've worked with in the area.”
Open 24 hours
675 Holcomb Bridge Rd, Roswell
Banks
“5 starts for PNC bank in general - but please please please install an awning over the drive up ATM at the Holcomb bridge road location in Roswell. I can't tell you how many times I've stopped and gotten totally drenched by the pouring rain (today, for example, thanks to Hurricane sally!). That would be a great addition and I'm surprised it's been without an awning for as long as it had been. Thank you!”
9AM - 4PM
900 Woodstock Rd, Roswell
Banks
“I started a small business and went here first based on 3rd party reviews for best banks to start with. They had no fees to get everything set up and walked me through the process. Luz Hernandez was awesome. She was helpful and has been every time I have had a question. Highly recommend!”
“This is the branch where my daughters first started banking. They offer great free accounts for students. Both of my daughters started with savings accounts as elementary students, and they now have checking accounts with Chase as young adults. I would highly recommend that you visit your local Chase branch with your children to start them with a free account and help them learn how to manage their money.”
9AM - 5PM
855 Woodstock Rd, Roswell
Banks
“Vinita and tysia are very excellent and helpfull persons...they helped me so much....I appreciated their help very much..... I want and if I can to give them 10 out of 10...”
“Upon entering the bank, I observed a short line with only two customers ahead of me. However, I noticed that only one out of the two tellers was occupied (Anita). After waiting for a few minutes, Mac (Branch Manager, I believe) informed us that the second teller, Yonka, was logging in and would assist us shortly. He apologized for the wait, and I expressed gratitude for the communication, highlighting the importance of not being ignored in such situations.Once Yonka logged in, I was assisted by Anita. However, two significant issues arose during the transaction. Firstly, despite initially planning to perform a mobile deposit, I decided to cash the check in person. I inquired with Anita if non-account holders could cash checks, and she affirmed, stating that I needed to provide two forms of ID. Unfortunately, she failed to mention a $7.50 charge for cashing the check, which I discovered only after receiving my funds. While this fee may not be financially burdensome, it raised concerns about the potential impact on someone needing every dollar of their check.Upon questioning Anita about the omission, she acknowledged not informing me initially and apologized for the oversight. The second issue arose when Anita asked about the reason for the check amount (Did you sell a car?), presumably due to it being a business account transaction. I chose not to disclose the details, considering it a personal matter outside the scope of this banking transaction. I found such inquiries inappropriate, especially as I am not a frequent customer/account holder.Despite these concerns, the transaction took 10-15 minutes due to established policies, which I understood and accepted. Mac intervened on two occasions to approve the transaction, expressing gratitude for my service as he observed my retired army veteran hat. Overall, despite the initial hiccups, the experience was pleasant.”
Open 24 hours
616 Holcomb Bridge Road, Roswell
Banks
“I went into this branch today to take care of an issue with my personal checking account. I was greeted with smiles and "good morning" by everyone I saw. I was directed to wait in the lobby for the next available representative. A few moments later Ms. Kathrine Pike came to get me. Ms. Pike was so friendly and beyond helpful!! She listened to my situation and helped me take care of all of the issues I was having. I genuinely felt that Ms. Pike cared about me and my situation. She went above and beyond in every aspect of my visit! I highly recommend Ms. Pike and this branch for all your Suntrust banking needs!!”
“I have been a very satisfied customer of Synovus Bank for many years throughout their growth as they have built their brand. I’m a Customer for Life! Thank you to everyone at the Roswell branch for knowing me on sight and for their caring, professional assistance and guidance!”
“Bunmi Abiola Akinnifesi service was both fast and highly professional. Exceptional customer care and financial expertise, making it a pleasure to work with him. A true asset to the institution.”
“Whenever I walk in here I am welcomed and always leave with a smile on my face. Would recommend banking with 5/3 even though there aren't always many locations in the South generally.”
Open 24 hours
850 Woodstock Road, Roswell
Banks
“Brandon was very helpful like the usual. Always have a positive experience here. Also the tall dude who also greets me every time with short brown hair is very friendly and another reason why I return often. Thanks again guys”
Open 24 hours
10750 Alpharetta Hwy, Roswell
Banks
“I have been a customer since 1992. It's been a complete nightmare trying to close a safe deposit box that I've had for 17 years at the 10750 Highway 9 ,Roswell GA. location .Another bank manager from canton Ga Kroger location got involved and finally closed the safe box. This bank inside a Kroger is always helpful and professional in handling customers. The bank manager is very professional and follows up on service. Call backs are always done and on time.”
Open 24 hours
1329 Holcomb Bridge Rd, Roswell
Banks
“I have been a customer since 1992. It's been a complete nightmare trying to close a safe deposit box that I've had for 17 years at the 10750 Highway 9 ,Roswell GA. location .Another bank manager from canton Ga Kroger location got involved and finally closed the safe box. This bank inside a Kroger is always helpful and professional in handling customers. The bank manager is very professional and follows up on service. Call backs are always done and on time.”
Open 24 hours
4635 Woodstock Rd, Roswell
Banks
“I moved all my accounts here after Bank of America upgraded my account three times without my approval (where's THAT investigation?) many years ago. Despite all their own corporate issues, this branch has served me well. At this particular location, I've used their financial planning services a good bit, while assisting me with some Estate matters involving Estate accounts and trust funds. They have been helpful, providing legal advice as needed involving what I needed to have done in order to open/close accounts, etc., without being too pushy about investing Trust money into their own products. Would recommend.”
“I have had several dealings with Woodforest national Bank, and it has been successful for me. I would recommend if anyone would like to become a member of this bank you will be greatly satisfied.”
Open 24 hours
1120 Woodstock Rd, Roswell
Banks
10AM - 5:30PM
695 Mansell Rd #200, Roswell
Banks
9AM - 5:30PM
1570 Holcomb Bridge Rd #345, Roswell
Banks
“There was an honest mistake that had happened on my account, and I spoke with Gina Wood and she turned it all around for me. So it worked out good for me in a way. She has GREAT customer service!! Thank you Gina for your help!!Jimmy Boney”
9AM - 5PM
1120 Woodstock Rd, Roswell
Banks
“I had the occasion to work with Christopher Vadnais in setting up a new account and handling some related details including a safety deposit box . This man was outstanding in his handling of a rather complicated account and was very pleasant and knowledgeable in how things were handled. Being a retired president and/or vice president of several major corporations in the US I would say that Vadnais is a rare employee. You are lucky to have him. Gary A, Baum.”
“This location is great! I had to go in and close my accounts, I appreciated that they didn't question me or hassle me. Alejandro was super nice and very professional.”
“I just wanted to say thank you so much to the branch manager Jason for going above and beyond to help me with my complaint. You turned a bad situation into a pleasant experience. I appreciate your top notch customer service.”
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“Lots of parking but because of where it is at highway 9 and Holcomb bridge road it's a little difficult to get in and out of depending on which direction you're coming from.”