This branch is terrible, but not unlike any other of the Truist locations. They need to go back to the drawing board and understand what real customer service looks like because they definitely have missed it.
September 2023
Customer service sucks. Never get my calls returned. Bankers continue to sit at their desks and look busy even though they know you are sitting in the lobby waiting to be served
March 2022
This is the best Truist location I have ever been to. The entire staff is so friendly and helpful.
We’re temporarily adjusting services available at our local branches to help maintain the health and safety of our clients and teammates. This includes providing teller services through drive-thru lanes only, in-person visits by appointment only, and select branch closures. Some branches without drive-thru lanes will remain open with enhanced sanitization measures.
