The UPS Store in Roswell offers expert packing, shipping, printing, document finishing, a mailbox, notary, shredding, and faxing. It is locally owned and operated. Customers consistently report great experiences, describing the staff as incredibly friendly, professional, efficient, patient, competent, and caring. They provide a warm welcome and genuine willingness to help, going above and beyond with excellent customer service and a positive attitude, even when busy. The store handles shipments, returns, and tricky international packages smoothly and reliably. Their expert packing ensures items, including fragile art, arrive without damage. Staff members are helpful in explaining processes and fixing customer mistakes with kindness and reassurance, never making customers feel embarrassed. The service is quick, pleasant, and easy. Customers find the location reliable and incredibly valuable, with some going out of their way to use it due to the outstanding, professional, and helpful experience.
Everyone here is so friendly and willing to help. I am always greeted and everyone seems to actually enjoy being at work. Thank you.
April 2025
The employee who helped me was so efficient, patient, and competent. I was shipping several packages and I didn't have all my ducks in a row going in there and she was awesome.
March 2025
The employees are helpful and friendly. I use this store often and have not had any issues whatsoever.
