Verizon at 680 Holcomb Bridge Rd offers exceptional customer service with a team of helpful sales consultants. Customers have reported positive experiences while upgrading their devices, including Apple iPhones and Samsung Galaxies, and finding great deals. The staff, such as Scott Phillips, Ana, Chris, Cameron, and Myles, have been praised for their patience and expertise, particularly in assisting less tech-savvy individuals. They take the time to set up new devices, transfer data, and ensure customers are satisfied with their plans and promotions. Many reviews highlight the store's warm environment and the dedication of the employees, making it a recommended choice for anyone looking to switch to Verizon or upgrade their devices. Overall, the Holcomb Bridge Verizon store is recognized for its outstanding service and commitment to customer care.
I visited like 5 Verizon stores this past week trying to get a problem solved (crazy story), the environment in this place is just different! I engaged with Ana, Chris, and Cameron...all of them were terrific! Now, the other stores...
November 2025
Wow!! What an amazing experience! I've been to the store twice and worked with two different employees and have been blown away with the customer service! I highly recommend the Verizon store in Roswell!!
October 2025
We stopped by the store today and worked with Scott Phillips. He helped us upgrade both of our phones and helped get us a great deal and transfer all of our content and data off of our old phones. We would recommend asking for Scott if you are looking for great service at a Verizon store!