The Best Western Plus St. Simons is a hotel that has received mixed reviews from its guests. While some guests have had a positive experience, with the staff being described as exceptional, welcoming, and full of southern hospitality, others have encountered issues with the hotel's accessibility and accommodations. The hotel's location is praised, being within 5 minutes of the beach, shopping, and other attractions. The grounds and pool area are also noted as lovely, with a gazebo. However, some guests have reported that the rooms and furnishings are dated and in need of upgrades, with issues such as dirty floors, unclean bedding, and uncomfortable beds. The hotel's management, including the manager Ramon, the breakfast manager Bubbles, and the cleaning staff supervisors Leanne and Lorene, are mentioned as being responsive to guest concerns and working to address them. The front desk staff, particularly Candace and Ms. Quita, are praised for their professionalism and friendliness. For guests with mobility challenges, the hotel may not be the best fit, as there are reported issues with accessibility, including a lack of accessible ramps and narrow doorways and sidewalks. The bathroom design is also noted as problematic for those with disabilities. Overall, the Best Western Plus St. Simons seems to offer a mixed experience, with the staff and location being highlights, but the accommodations and accessibility posing potential challenges for some guests.
10-10-25 My family and I (including my service animal/Dog) were welcomed here with open arms. We enjoyed our stay here. Thanks so much for your welcoming and friendly service. ❤️💯
September 2025
The staff is exceptional. Ms. Quita and Ms. Candace, who works the front desk, was extremely pleasant, professional and full of laughter. The room was clean, quiet and in a safe area.
t's evident the manager, Ramon, runs a tight ship. Everyone was awesome!
September 2025
This place can use some room furniture upgrades. The floors were dirty and the spread on my bed was not clean either. The bed room had dirty floors and hair everywhere.
