The Best Western Plus St. Simons is a hotel that has received mixed reviews from its guests. While some guests have had a positive experience, with the staff being described as exceptional, welcoming, and full of southern hospitality, others have encountered issues with the hotel's accessibility and accommodations.
The hotel's location is praised, being within 5 minutes of the beach, shopping, and other attractions. The grounds and pool area are also noted as lovely, with a gazebo. However, some guests have reported that the rooms and furnishings are dated and in need of upgrades, with issues such as dirty floors, unclean bedding, and uncomfortable beds.
The hotel's management, including the manager Ramon, the breakfast manager Bubbles, and the cleaning staff supervisors Leanne and Lorene, are mentioned as being responsive to guest concerns and working to address them. The front desk staff, particularly Candace and Ms. Quita, are praised for their professionalism and friendliness.
For guests with mobility challenges, the hotel may not be the best fit, as there are reported issues with accessibility, including a lack of accessible ramps and narrow doorways and sidewalks. The bathroom design is also noted as problematic for those with disabilities.
Overall, the Best Western Plus St. Simons seems to offer a mixed experience, with the staff and location being highlights, but the accommodations and accessibility posing potential challenges for some guests.
I’ll definitely be staying here again, it was so clean and the staff was absolutely AMAZING AND WONDERFUL, and the breakfast was absolutely delicious. The pool and hot tub were all very clean and wonderful to be in. I enjoyed our stay so much and I HIGHLY recommend this establishment.
August 2026
Every single team member was so accommodating, happy and just nice! I can't say enough about Kathy from housekeeping. She was so personalable and informative. Plus she always had a huge smile on her face.
August 2026
Definitely will be back! No complaints at all. The staff was so friendly, especially Yazzie. Such a nice calm neighborhood. Comfy beds. Nice cold rooms. The pool area is so nice.
