United States Postal Service

USPS, Post Offices
Hours: The United States Postal Service (USPS) is the only organization in the country that regularly delivers to every residential and business address. Processing and delivering 47% of the world's mail, USPS manages over 30,000 retail locations and constantly innovates to improve customer experiences. While visiting the post office can often be a painful errand, the staff at the 230 Hammond Dr location in Sandy Springs, GA make it a much more pleasant experience. Employees like Mr. Sykes and Yulanda are described as friendly, patient, and helpful, even during the busy holiday season when they decorate the lobby in a festive manner. Customers appreciate that most of the workers have been there a long time and know what they are doing. The location is often busy, especially on Saturdays when it is the only post office open, leading to long lines. However, staff members are said to always apologize and thank customers for their patience when the line is moving slowly, usually due to customers with multiple packages. Overall, this USPS location receives high praise, with one customer stating they have no complaints and that it is the best post office they can go to in the area. The only criticism mentioned was about one employee having a bad attitude, though the festive holiday music was appreciated.

1. Atlanta, Georgia