Boost Mobile is a store offering the latest 5G devices and prepaid phone plans on a large network. Customers report both positive and negative experiences. Some found service at a location to be disrespectful. However, many reviews highlight excellent and awesome service from a professional and remarkable employee at the Victory Drive store. This person is noted for being very patient, taking time to find solutions without argument or attitude, and fixing problems with a smile. They help with activating devices, upgrading phones, porting over from other carriers, and retrieving lost pictures and data. The employee is described as going over and beyond to ensure customers are satisfied and happy, for which many express being grateful.