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“I don’t remember her name, but she was a Caucasian woman with glasses who helped me upgrade from an iPhone 12 to the iPhone 17 Pro. The process was seamless, she was incredibly helpful and attentive. She truly deserves recognition (and a raise)! Fun fact: she uses a Google Pixel if that helps.”
“Awesome Convention Center, the big downside is extremely limited parking. If you're going for an event, make sure to show up early to find something close. If you aren't able get there early, most times they have trolleys that will give rides to the center.”
“We've been in a few times now with needing help setting up a new cell phone and have had the joy of having Robert's help each time! He's super friendly, and always doing what he can to make sure we leave the store happy! Always enjoy chatting with him, too!!”
“I’m away on vacation and am in Savannah. We were having trouble porting out our daughter’s line from T-Mobile to Verizon, so much so that I had to go into a local store show my ID, etc. etc. I was fortunate enough to be serviced by Brianna. She was so patient and spent at least 30 minutes with me trying to help with the situation. Her coworker Marquis was also very helpful. There was no sale for these folks, but you wouldn’t know that by the way they took the time, we’re patient and extremely friendly. This is a great store staffed by some great people.”
“Shawn tray thank you so much. You saved my mother's life by noticing her actions. Her pressure was high and acted so quick till I didn't know what to do myself. You call EMS and had them come out. I love you so much for this. Thank you so much. You deserve more then you know. You are heaven sent”
“Tieonia was very professional, and helped me solve my problem very quickly , I had been on the phone with customer service for hours but when I came in store she solved the problem I was having in less then 10 minutes! I definitely recommend her !!”
“Alexander (I believe that's his name, the store manager) was extremely helpful and made replacing my phone super easy. I'm from out of state and was stressed but he made it very smooth and painless! Thank you! 10/10”
9AM - 5PM
Savannah
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“To Verizon Management, Please reward Carlos for exemplary & excellent customer service. Specifically, During visits to your Savannah VRZ @ 7805 Abercorn Street across from Oglethorpe Mall I had issues with my Samsung then Later I-phone. It was over a two year period that he stood out as professional and high effort Agent VRZ Rep. ( my issues with phones today was swapping a asurion replacement I-phone 15) I informed him that he deserves recognition for help today and previous visits there.”
“Wasn't busy at all when we went but the special they had on the internet was not allowed in the store. We are getting rid of everything xfinity. Too spendy. We've had them for years and years but we finally have another option. Yay”
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“I had a great experience at this T-Mobile Store. Hailey helped me finalize my decision on which new phone to purchase as well as provided several very budget friendly finance options. She was very very patient answering my numerous questions about both the device and upgrade process. She remembered me right away over a week later when I returned needing help transferring my SIM card. Her colleague, Alia, actually assisted me moving my card to my new phone and she was also very patient and knowledgeable. Both of these young associates are definitely representative of one of T-Mobile's strengths - excellent customer support.”