Gap Factory in historic downtown Savannah provides a pleasant shopping experience with quality clothes and fantastic sales. The clothes are described as quality stuff, with denim that is crisp and linen that has a just wrinkled look. Customers love the smell and feel of the garments. The staff sets a high bar for service, making customers feel comfortable and welcome. One employee in particular is highlighted as helpful, caring, thoughtful, and courteous. This employee provides good old fashioned service, going above and beyond to assist. He helps with finding the perfect items, grabs different sizes, and offers to take clothes to the dressing room. He gives privacy while still checking in regularly, making the shopping experience much smoother. Other employees also check up on customers and are patient at the checkout. The store carries a variety of items, including athletic wear that some shoppers did not realize was available. The overall environment is so positive that customers often stay longer than planned and express that they will definitely be shopping there again.
This gap is where they make the clothes. This is the factory. They come out of the back still steaming. They smell so good! The denim is so crisp. The linen has that just wrinkled look. Love it so much!
May 2025
Love the store and staff are always welcoming with beautiful smile
September 2024
Really kind and helpful staff! Found exactly what I was looking for too. ❤️
