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January 2024 by Meg
Exceptional customer service! Francis helped my husband and I. She went above and beyond are expectations. In addition to helping us find the perfect pair of frames, she also helped us solve an issue with HR, that prevented us from getting glasses. Thankful for everyone at this location! Great customer care!
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December 2023 by Moe Blue
I had such an amazing experience. The minute I walked in the door, Dr. Richard was so amazing and friendly. And every employee on the floor showed so much care and professionalism! 10/10 would recommend LensCrafters Oglethorpe Mall!!!
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December 2023 by Cindy Miletich
This is far by the best optical store I have been to. The staff is wonderful and Dr. Jackson is amazing! A big shout out to Briana Taylor, she is VERY good at her job and very personable! Thank you all!!
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November 2023 by William Roelle
I switched to this office from my previous doctor not so much because of the doctor but because the front office staff was not helpful. Their conversations were more important than the patients /customers. At LensCrafters, they explained how my glasses were going to work and the amount of time it would take to get used to wearing them. My lenses are progressive and I learned there are several type of progressive lens optical layouts that will affect how you look through the lenses. They also helped fit my lenses to my face and made several recommendations. None of these things happened at my previous doctor and the Oreo doctors office never got my menses correct.I could not be happier with LensCrafters.
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October 2023 by Sam F
Warning: Deceptive business retailer. Bought a pair of (frame was free from insurance) prescription eyeglasses with all the best features of lens that cost me $650. They substitute low cost plastic lens that are very thick instead of high index lens I paid for. And she also added $45 protection plan charge without my knowledge. Please refer to the photos to see how thick (6mm) and the plastic edge they substituted for the high index 1.67 lens.
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October 2023 by Amarè Shager
I enjoyed my experience here! Friendly and dedicated staff with helping me choose the right pair of glasses. One of the staff members was so courteous and professional, I decided to purchase 2 pair of glasses! I appreciate that they have inhouse lens creation and the my turn around was 24 hours for my first pair of glasses. Will definitely return to purchase prescription sunglasses. Superb experience!
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October 2023 by Carmen Gaybort
Hello! This was my first visit at Lens Cfrafters in Savannah Ga. & it was the best one. I been wearing glasses for years, but Ms. Faith made my visit so pleasant, from the moment I walk into the store. She greeted me with a smile in her face. Also, she help me make a selection & guided me through the process. Ms. Faith customer service & attention to detail was outstanding. I received my glasses & they fit perfectly. I love them. Thanks!!
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October 2023 by Anthony Chen
The lady was super nice. I love her. She knows I can't drive without my glasses, so she gave me an energy lense craft, which is super helpful. I love this place
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October 2023 by Daniel Freitag
great service. recommend to everyone in the low country. i drove all the way from Hilton Head and it was well worth it.
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October 2023 by HECTOR MARRERO
From the minute I walked in the staff was very friendly and nice. The Dr and his staff are awesome. This will be my place to go for my eyes from now on.
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September 2023 by Sharon Simmons
When I entered the store, it was busy and started to come back later but Frances greeted me before I turned around. She was assisting someone else but asked how could she help. I told her I just needed to order new glasses. She said go ahead browse and will be with you shortly. She helped me choose a great pair of glasses and stay within budget. All the while being friendly as well. Thank you Frances!!!
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August 2023 by ileana yace
My experience with LensCrafters was very comfortable. They are very responsable and professional. They have a great customer service and a great eyeglasses variety.
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July 2023 by BOB AND CAROLE JONES
I ordered glasses Monday evening and wore them home Wednesday evening. In-store staff very accommodating and friendly. They greet you as you enter and hustle when there is a que of customers waiting to be served. They have got it right at this place.
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July 2023 by R tD
I found the staff and service here to be wonderful. Shawna was so helpful as was her Team lead/manager. Both went above and beyond to provide information needed and to also to take care/address all of my requests and concerns. I will definitely return to this location!
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June 2023 by David Jones
The ladies that helped me were the best ever. So patient in explaining and answering all of my many questions.