Metro by T-Mobile, located at 1516 Montgomery St, offers a welcoming environment with unbeatable prepaid plans and a selection of 5G phones from brands like Apple, Samsung, and OnePlus. Customers appreciate the friendly and professional staff, who are always ready to help with any questions or needs. Many reviews highlight the exceptional customer service, especially from team members like Tyrell, who provides clear options and hassle-free support for switching phones. Even in challenging situations, such as forgetting phone chargers while traveling, staff members have gone above and beyond to assist customers, demonstrating kindness and understanding. The store is noted for being clean and organized, contributing to a pleasant shopping experience. Regular customers express loyalty to this location, praising the employees for their respectful and patient service. Overall, Metro by T-Mobile stands out as a recommended choice for anyone looking for reliable phone services and a positive customer experience.
Recently I lost my phone and went to 1516 Montgomery St to purchase a new one. A young man who was the store manager, was very knowledgeable about the phoned. He was also courteous and efficient. He helped every person who came into the store Promptly as he could. He was the smartest and most efficient representative I... read full comment
March 2022
Have been with u'all for a long time @ I would Recommend you to Family @ Friends, I would only leave because u never give anything back like other companies!! ??
October 2024
Amazing phone services also great customer service appreciation
