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January 2024 by Devan Higgins
Jazz and Stan r the best give em a raise
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January 2024 by cassandra jewelry
Goodness, where do I begin. This day took hours. With absolutely nothing accomplished. Young lady, was no help. Had us cancel a line, to turn around and try and charge us $130.00 to reactivate, charge another $60 for a month worth of service. When questioned about the process, she turned her screen around, to show us, asked if we needed to be on group chat with some people. What? It's money, make it make sense. You may get over on some people, not us. I went to the Abercorn store, no help there either. The GM is just a joke too. I was on the phone with customer service, retrieved the number that the young lady had us cancel, and was charged nothing for transferring the new phone over. She walked me through the process. She skimming off the top. Hands down. I have been with metro for years. Four lines. Not everyone is stupid. I dont mind paying the money, just has to add up at the end of the day.Good luck with that one. She is is a joke.
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November 2023 by Mike
Really like metro but don't like that I been a loyal customer for over 4 years an I want to upgrade my phone but have to pay full price for a new phone plus activation for it but a new customer can go in an get a new phone for free. Yall should really look out for yalls customers that have been there
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September 2023 by Kareem Robinson
Bad customer service I tried to get refund for bad service I had of me not be able to place calls while was on metro pcs services and I went to the store to get my refund as I was instructed by customer service that I could get my cash refund when I go to a local metro pcs store to be told it’s against policy when I get to the store and right that person went to lunch as if the store was closed Thur business hours as they have no one else to work the store if someone takes lunch metro pcs is going downhill
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September 2023 by Leroy Williamson
Knowledgeable staff. They don't keep you waiting too long. Nice place
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June 2023 by Felishia Rawls
Rude workers and bad customer service skills
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March 2023 by Carrie Roundtree
Friendly staff, service and atmosphere
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August 2022 by Kevin Spicer
A great experience with Ms Angel. She was very helpful setting my new phone up and took her time explaining my options. I would recommend my family to go see her.
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August 2022 by Matt kaufman
An Angel helped me so much i thought id never find my dream phone but she came thru
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August 2022 by Sean Shearouse
the number listed for this store isnt in service. a phone stores phone number doesnt work. thats everything you need to know about metro pcs.
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July 2022 by James Bigglest
I had a wonderful experience and received great information on phones and savings. Angel was fantastic, polite, and very knowledgeable of the interworking s of the system
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May 2022 by Lawrence Singleton
I love slimmmm I love the change 10 stars?
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March 2022 by carter chastie
Sam was great! We came in to shop around and she was able to give detailed recommendations for what we were interested in. Will definitely be coming back here!
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March 2022 by Josh DeWilde
Sammy was a great sales associate. She listened to what I needed for my phone and was able to get me what I needed.
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March 2022 by Carl Jameson
Sam with the red hair is a godsent. She fixed my phone right up.
