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July 2023 by Heidi
Today 6/23 Gentleman behind the counter bettered the NYC DMV & P.O. in rudeness. Someone needs to train him so he doesnt bully the ladies, esp. older ones. Saw him gush over a muscle-man and then bark orders at me and other women. Its cringy to watch him push-around the older ladies. He thinks customers work for him! Its not so busy there that you need to direct people like a captain on a sinking ship.
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February 2023 by Christina Mathieu
Carrier refuses to put packages on the porch and we have to guess where she leaves them including things that do not need to be left in the rain. Leaves our mailbox wide open in the rain (it's a new mailbox) wet magazines and mail.
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January 2023 by George Futch
Gentleman who was behind the counter was extremely knowledgeable and friendly. This is consistent every time I visit! 01/03/2023
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December 2022 by PJ Roberts
Atrocious customer service. I thought perhaps the guy was just having a bad day, but he is mentioned several times in other poor reviews. What a shame for the only post office on WI to be tarnished with such a disrespectful cashier.
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October 2022 by Mantisman55
Very incompetent. They stated they never received my package back after attempting delivery. They then sent me back and forth 3 times between the other post office just for them to realize they stored my package in the wrong place. Wasted hours of my time.
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September 2022 by Rachel Zaiser
I live in apartment complex and if a parcel doesn’t fit in my mailbox, the lazy drivers just leave them outside for anyone to take. I can’t even find a phone number to call and complain.
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September 2022 by camilla nigro
Terrible customer service. Ceaser is so rude and always trying to talk to women...the whole staff is rude except for a very nice young girl. Nobody knows yet how to use the new system...I actually had to walk to to the cash machine on Johnny Mercer because they couldn't charge my card...I guess they didn't know how! ?
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August 2022 by Nancy Brooks
This post office is ridiculous. Sometimes your package is there, other times it isn’t. But the notice that is left in your mailbox doesn’t indicate either way, so you have to physically go there for them to tell you where it is. Additionally, my postal carrier told me she won’t deliver packages because “it’s too hot outside for that.” So not only do we not get the service we expect, when we go to the actual post office we are greeted by rude workers who roll their eyes and couldn’t care less where your package is.
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July 2022 by Kimberly Barrett
If I could give 0 stars I would. The staff at this post office are so unorganized and clueless. My package was at this post office and when I went to pick it up they couldn't find it and the tracking number they had didn't work. After I checked with the company my package was from, I found out that the post office gave my package to the wrong person. Apparently you don't have to check the name on the package or have the orange slip before you just give away someone's things. Another package I had was "not ready yet" despite the fact that I showed up on the date that was written on the slip to pick it up. The next day it was miraculously there. I had another experience where the mail carrier used a final notice slip instead of a "sorry we missed you" slip and so I was told at the post office that my package was sent back. Tried again the next day and surprise surprise it was there.
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July 2022 by Obiwan27
Not one for giving reviews....but when a place is this terrible, I have to for my own peace of mind. Only been here in Savannah for a month and have had SO many instances of rudeness and incompetence that I'm already looking for other shipping options in the city. Here's the top example (and there are MANY)...I asked which post office I should go to based on where I live to pick up my mail when the carrier CHOOSES to not deliver it (as the Post Manager admitted "They're all lazy!"). The answer....drum roll please..."Your guess is as good as mine!" I told him it was his job to know and that I needed to know and asked him to find someone who might know...second drum roll please... "Nobody here would know" (rim shot). Unbelievable....and shameful
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July 2022 by Steven Tarver
Who leaves a package sitting at the edge of a street and how lazy do you have to be to not walk 20 feet to put it by the front door? Sad.
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July 2022 by Charlotte Warren
I just came in here and the man I spoke to was very rude. He greeted the woman in front of me and the woman in back of me. When I came up I was friendly and said hello how are you! He just stared at me and said nothing. Then I told him I had a hold he then got short with me and asked when I got my notice. I tried to explain it was our mail on hold. He then got nasty and said that’s not here that over at our east location. There was no reason to be so rude and unfriendly to me. Get some customer-service skills…
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July 2022 by Bushwacker24
Usually a good experience but the gentleman named Caesar working there today was pretty rude. Someone who worked there placed expressed envelopes in the slot for priority mail and as someone who doesn’t know much about mailing thing, I grabbed the envelope thinking that it was the corresponding envelope that was priority mail. Once he rang me up and we noticed that it was not the one I wanted, he refused to let me cancel and kept telling me that it was my responsibility to know what I’m buying and that the envelopes were in the right slot. When I tried to show him, he wouldn’t come look to see if I was correct and continued to tell me how I’m wrong. He could have had the decency to come look at the envelope slot but he insisted on being lazy and telling me that I’m essentially wrong. Extremely unprofessional but not surprised considering his occupation.
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May 2022 by Alicia Meyer
Always friendly at the counter. It's hit or miss with waiting just like any USPS. I confirmed the hours with the clerk as I have seen a few requests for those asking about the hours.
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May 2022 by Gena Fausel
My deliveries rarely make it to my door. Even when the label clearly indicates detailed instructions.This is poor at best!
