Driven Collision is a business that provides vehicle repair services, specializing in electric vehicles like Tesla and Rivian as an authorized Subaru dealer. Customers report being quite impressed, very happy, and grateful for the service. The staff and team are consistently described as professional, friendly, very honest, and diligent, offering a warm, world class welcome and amazing experience. Communication and transparency are highlighted as stellar, superb, and excellent, with weekly updates and emails provided throughout the process. The business works seamlessly with insurance companies. The quality of the repair work is outstanding, with cars looking great, as good as new, or brand new, getting customers back on the road in perfect shape. The primary feedback concerns the timeline for repairs. While understood that quality takes time, the process often takes about two months, sometimes longer than initial estimates. Some customers experienced delays due to parts or insurance, desiring more proactive communication about those holdups. One specific note for EV repairs is that a vehicle was returned with a low battery charge. Despite the wait, customers appreciate the professionalism and care, with many stating they would definitely recommend Driven Collision, have no concerns using them again, and would definitely go back for top-notch auto repair services.
Always an amazing experience working with driven collision. I’ve unfortunately have had two car accidents and they have done an outstanding job. My tesla model 3 looks brand new. Really recommend it. Very honest people.
November 2024
Excellent customer service! Prompt estimates, professional staff, superb communication and follow-up, and delivered repaired vehicle when they said they would! I highly recommend them!
November 2024
I had an awesome experience for the 2nd time with driven collision! When I picked up my tesla it was like a brand new car all over again. The details was done exceptionally well.
