Ed Voyles Honda Service is noted for providing great service and good prices. Customers find it easy to schedule service appointments. The service advisors and managers are frequently described as helpful, extremely knowledgeable, honest, friendly, and providing top-tier and outstanding customer service. They listen to issues, advise on how to prioritize services, and explain vehicle needs and required repairs in a simple way, also helping with solutions. This leads to smooth service experiences. While wait times may be longer than at other shops, customers feel you get what you pay for and that the service will be well done. Some note that it can be quite hard to reach a technician by phone call, though they do use messages, and advisors can sometimes be a little less accessible. Overall, many customers report a great experience and are glad to find this service center, with some having used it for years since purchasing their vehicle.
Took my car in today at this location, must say wonderful service welcoming employees. I give a big shout out to my service advisor today Giovanni Madeo! Stellar customer service very helpful and kind today. Big thanks! To the manger you got a great team!
October 2024
They claim to provide services on the front in that they state are included, and once I get the vehicle back, they haven’t completed the service. I spent nearly $3,000 and they can’t complete a $25 service. Don’t waste your time. Just can’t get good service anymore.
October 2024
Great service and good prices. Easy to schedule service. Technicans able to communicate with customers maintenance issues in a simple way.
Quite hard to reach technician by phone call, but they do use messages.
