The UPS Store in Snellville offers a wide range of services including expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, and faxing. It is a locally owned and operated business located in the Heritage Village Shopping Center. Customers consistently report exceptional customer service. The staff are described as super helpful, very knowledgeable, friendly, professional, and wonderful. They go above and beyond to assist with needs like shipping and packing, ensuring packages are secure and providing prompt tracking information. The employees are also noted for being patient and taking their time to help, even with last-minute orders or for those who are not computer savvy. The store itself is clean, neat, and well-organized. The team is efficient, making for quick service, and they are remembered for being good with kids. Many reviewers highlight that this location is the best UPS store, with a manager who remembers returning customers despite high foot traffic. Customers highly recommend this store for its reliable, efficient, and friendly service, noting that being prepared with taped boxes and correct labels helps everything go smoothly.
Great customer service. The store associae when above and beyond to help me!!
April 2026
I came in this morning to return a modem. The two women I spoke to were very helpful and very pleasant.
February 2026
I came in today with a mess of unsorted, open packages and was feeling pretty disorganized. Sales Associate Chuck was incredibly patient and kind. He helped me get everything in order and processed my shipments quickly without any stress. Truly grateful for his easy demeanor and great service!
