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March 2024 by C Will
Store reps sucks.
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December 2023 by Mia White
They got me set up with a new phone when I had to replace an old device unexpectedly, but the discount I was told I was receiving on the device I purchased was not reflected in my actual billing.
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October 2023 by Avery Smith
Despite having the unlucky occurance of cracking the screen on my phone, I was very lucky to have the best person to fix the problem. Calvin was extremely helpful, very patient, and understanding while assisting me. I never felt pressured or misunderstood because Calvin explained the details of my upgrade plainly and answered my questions honestly. Losing all of my memories, photos, and notes would have been devastating. Even with my cracked screen malfunctioning Calvin took his time and went above and beyond to help me successfully save and transfer everything to my new phone. While waiting the two hours for transfer I observed his peers, Greg and Davis, helping other customers. All of these guys were very professional and personable with each person they helped, myself included. By far my best experience at a Verizon store. So many thanks to all three of them.
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August 2023 by Alexus Taylor
The black man with the dreads was rude and had a very smart mouth unnecessarily.
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July 2023 by Candice Buckley
I did the locker pick up option to pick up a new phone (outside of their business hours). The process was efficient and I was in and out. You log into the screen outside of the store, authenticate your account and bam, you have your new device.The locker pick up is facing a busy street which is a plus for me. Not sure why I was concerned about going outside of office hours but the fact that many cars were around was comforting.
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July 2023 by Alec Beavers
Had a great experience thanks to Calvin! Will definitely be coming back again!!
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May 2023 by Glenda Shaw
After visiting Verizon Wireless on Scenic Hwy I left feeling frustrated and angry. I walked into this establishment and wow what a difference. Taylor greeted me with a smile and seemed happy to see me. He answered my question with no hesitation and took care of my needs. It is amazing that one company has very opposite customer service skills. If you want to be treated with respect by someone who is knowledgeable and friendly visit Taylor at this Verizon store.
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April 2023 by amanda howell
Our experience was quick and easy, we had a broken phone and left with a nice new upgrade. Shout out to 4G-Smalls - soon to be 5G-Smalls aka Jackson aka the best rep there! Professional and knowledgeable with a side of humor. Thanks again!
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April 2023 by Channon Rector
It looks like a Verizon store. It acts like a Verizon store. But it is not a Verizon Store.It is an "indirect" "non corporate store". They can charge you more for your device and they can change your plan without your consent or knowledge.The store rep Greg Dowdy is liar and a full scumbag.
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February 2023 by Saahir Foux
I am a happy and returning Verizon customer today thanks entirely to Leonard Carter! I was under a tight time crunch and knew exactly what I wanted and he delivered, fast! I was in and out in under 10-ish minutes. 10 Stars!
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February 2023 by Kimberly Stokes
Please be aware that this store will sell you phones and give you pricing that will not be honored. This is an indirect store, meaning. Verizon customer service will not honor anything this store has told you. I worked with Ms. Williams, who flat-out lied about promotions etc. I spoke with management, and management talked to the sales rep, and I was told Ms. Williams's lies were valid and that thereCan do. Worst experience ever. R
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October 2022 by James Williams
Lem was great. Appreciate his professionalism
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September 2022 by Chris Jones
Had the pleasure of being assisted by Mr Camren Sharpe. He was an absolute pleasure and took care our needs with our service. He was very pleasant and actively listened to what we wanted to do. He took the time to make multiple phone calls to ensure everything we needed was able to be completed. He is WHO you want to work with in customer service.
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July 2022 by Yolanda H.
Camren was the real MVP today!!! His customer service was stellar and his commitment to solving my issue was unmatched!!! I truly appreciate the effort that he put into my situation, I will definitely be a loyal customer to this location. I was in and out in less than an hour without an appointment.
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June 2022 by Shelby G
I want to start by saying that the sales rep that helped me was Xander Rousseau and he was adamant about helping me and getting my problems solved. I was very nervous about coming in but he was actually very nice and genuine about getting what needed to be done done. At the end of the transaction i ended up getting what i wanted while spending less than what i thought. He spared no expense and we enjoyed a nice conversation the entire time. 10/10 would recommend him as your Verizon Sales rep.
