The Cellular Sales Verizon store in Centerville provides an exceptional in-person wireless experience. Customers consistently report phenomenal, amazing, and very good service from the wireless sales consultants, who are described as extremely kind, patient, helpful, and knowledgeable. The agents are dedicated to walking customers through every step with professionalism and attentiveness, often going above and beyond to assist. This includes helping with phone upgrades for devices like the Apple iPhone, explaining plan benefits and processes, setting up new accounts, and transferring data to new phones. The staff is committed to finding the best possible deals and promotions for customers. Consultants provide careful and thoughtful help with a range of needs, from managing billing issues and combining accounts to selecting wireless accessories and exclusive Verizon services. The store environment is noted as a cool place to work where employees have fun together and maintain awesome rapport with customers, contributing to an unforgettable and satisfying service experience. The location encourages appointments but also welcomes walk-ins for assistance with Verizon plans, devices, and support.
I really appreciated Spencer for going above and beyond to get my phone connected back to the cell service! Much appreciated!
April 2026
Was trying to get with Verizon customer service over the phone after being told that the problem had to be done over the phone. Came to this location and employee Cam was able to resolve it quickly and efficiently!
October 2025
Michael. Michael, you are so dedicated to helping your customers. I cannot begin to thank you for how much you helped me today. You went ABOVE AND BEYOND to help me have a phone before work. Thank you soooooo much. GIVE THAT MAN A RAISE 👏🏻
Came back.. Turon was amazing. This place hasn’t let me down yet!!