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8AM - 5:30PM
687 Charlie Smith Sr Hwy, St Marys
Hardware Stores
“Your service rep Chris is one of the best. He went out of his way to help make sure we found what I needed and was happy with it. You are lucky to have such a good employee!!! I cant stress enough how he went above and beyond, especially in today’s world of a customer being a bother.”
“Every time I visit, I’m greeted at the door or by the cashier with a warm smile. The entire team is consistently friendly, helpful, and genuinely seems to enjoy what they do—which creates such a welcoming and pleasant atmosphere for customers. I also really appreciate that there’s always someone available to help load heavy or bulky items into my car. I never have to ask or go looking for assistance, which sets this store apart from some of the larger hardware chains nearby. And of course, the free popcorn is always a fun and thoughtful touch—thank you!
During my visit yesterday, I had the opportunity to go through the B2B application process, and I truly appreciated the support I received from Ms. Donna. She was clear, patient, and thorough in walking me through each step. I also had the pleasure of meeting Ms. Jennifer, who, along with Ms. Donna, made me feel completely at ease. I was initially nervous about inquiring whether ACE offered a program like this for my small laser engraving business, but they both took the time to answer all of my questions with professionalism and genuine care.
Before starting the B2B process, I stopped by the garden section and was warmly greeted by a very helpful associate. She’s always so friendly and knowledgeable about plant care, and I really value her advice—though I didn’t catch her name this time.”
“This place is amazing for every reason. for starters they’re gonna probably have anything you could possible need and if they don’t they’ll do everything they can to get it to you asap. the guys inside are very kind and respectful just a very nice family owned feeling. You’d think you knew the guys forever after talking with em for just a second. all around great place and must check out.”
“Always wonderful service they even open the door for you as a welcome in always friendly and willing to help with what you need take you down the isle and help you cashiers are always friendly....a very home feeling store”
“Welcome hobbyists! This is the store you wanna lose some time in that is for sure. My husband and I walked up and down almost every isle fantasizing about the farm we never even thought about having until arriving! LOL. Such a fun place to explore new interests hobbies and with an extremely friendly staff it is the place to be on a hot summer day with nothing to do!”
“Daniel manager of this store literally saved a life today. There was an elderly man who was stuck in their parking lot after losing his keys. The manager stopped everything he was doing to help. He wouldn’t accept any pay either. Every other store front left that man out there in the sweltering heat. We found out that man had his grandchildren there as well. They were going from store to store asking for help. I was trying my best to do what I could but felt helpless. After telling harbor freight that we needed help, they were the ones that stopped everything to make sure a customer from another store was safe.”
“Ms. Marci in the appliances/ cabinet department was absolutely amazing and went above and beyond in dealing with a 3rd party finance company that absolutely fell on their face. She helped us, stayed late and put hours of her time and focus on us to make sure we had the best experience she could provide. Not to mention her knowledge on the available products and the shipping circumstances while helping us choose the perfect product for us. This woman needs to be recognized by her employers for not just doing the bare minimum at her job, but giving the best customer service she could when things got hard and confusing due to the incompetence of a 3rd party lender. Give her a 1/1 AMTB, Premote ahead of peers. Next time I walk into my local kingsland lowes if I got questions that is who I'm going to.”
“This needs to be denoted as a hardware store and marine supply store in addition to paint. This is the BEST hardware store I have been to in years. They have everything!!!”
“I am in Tractor Supply a couple times a month for dog food and everything I walk in, the staff in welcoming. The store always seems to be in an orderly fashion, clean, and shelves adequately stocked. We’ve never had a problem with this location.”
“It's one of the best Home Depots I've seen. I went in to rent some tools with no hassle. The staff is welcoming and professional. I highly recommend this location for your next project.?️”
“Tony is awesome at what he does. Anytime I’m there shopping for my work he helps me out with anything and everything we need for our shop. He’s a major asset !! Thank you Tony!!”
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“I just wanted to give a shout out to the young man Colt that works there. It's very rare to see a young man working hard that is so well mannered . Ace hardware has been our go to for so much.”