O'Reilly Auto Parts store #6388 in Statesboro, Georgia, is highly praised for its knowledgeable staff and excellent customer service. Customers appreciate how associates go above and beyond to help them find the parts and tools they need, creating a friendly and respectful environment. The store offers a variety of free services such as battery testing, wiper blade and bulb installation, fluid recycling, check engine light testing, and a refundable loaner tool program. They also provide brake rotor and drum resurfacing and custom hydraulic hose building. While most reviews highlight positive experiences, one customer noted a delay in receiving a refund when returning a part, which took three days to process. Overall, the store is recognized as one of the best parts stores, with friendly staff and a great atmosphere that makes customers feel like family.
Pulled Correct Part I showed them on Website . Very Friendly Service .
June 2023
Great customer service, very friendly.. Store was clean and organized. The lady Jennifer was great at helping me.
April 2023
I do like this parts store I was a little disappointed when I had to return a part and I do use my debit card and I had to wait 3 days to get my return debit is just like cash they should have gave me my money back right then instead of me having to wait three or four days.