Verizon's store in Statesboro offers a range of mobile, 5G home internet, and business services. Customers can visit the store or shop online, with options for in-store pickup, free 2-day shipping, and same-day delivery where available. Reviews highlight the excellent service provided by staff members like Jasmine and Thalik, who are described as friendly, efficient, and helpful. They effectively guide customers through options and billing processes, making transitions smoother. However, some reviews note issues with long wait times and confusing pricing structures. While the store is new and well-stocked, customers have experienced delays and felt overlooked during busy times. Overall, while Verizon's service quality can be high, particularly from certain associates, the store may face challenges with staffing and customer service efficiency.
Y'all go see Jeremiah! You couldn't meet a more knowledgeable, friendly, swift person! I was literally in and out less than 15 mins, got everything I needed, Jeremiah made it all really easy and a great experience. I would recommend anyone to this location!
August 2026
Had to visit the store on Monday to get a new phone. As I walked in, I was greeted with smiles by staff and immediately asked how could I be helped! Jeremiah jumped into assist me. He was very polite and his customer service was A+! He was knowledgeable and informative on deals and saving! Overall great experience!
July 2026
Mr. Jeremy helped me today at the Statesboro store and he was so patient and considerate. He made the process of getting phones so easy it was such a nice experience. I would highly recommend asking for him when you go there!
