“It's a nice place, it's a shame I didn't find a capacitor that I was looking for for my air conditioning, I was looking for it urgently, with this heat, but bad luck, they only had it ordered online.”
“TALAYNA, one of the store managers, was an absolute pleasure to work with. She was so patient with us as we asked her many questions to make informed decisions. I can honestly say if it were not for her expertise and making us feel comfortable, we may not have made the purchase. She went above and beyond. Even when she went to lunch she was sure to inform her coworkers what to do if we came back and she was not present. She continued her search for our fridge even after we left to make sure we got the best. Thank you so much Talayna!”
“I recently had the pleasure of receiving assistance from Kelly in the Tool Rental Department at the Ellenwood Home Depot, and I cannot speak highly enough of her exceptional customer service. As a former Home Depot associate myself, I understand the importance of quality service, and Kelly absolutely delivered.
From the moment I approached her with my rental needs, Kelly was attentive, knowledgeable, and eager to assist. Unlike my experience at another store, where I was left to figure things out on my own, Kelly took the time to walk me through the process of operating the machine I rented. She patiently demonstrated how to start and work the equipment, ensuring I was comfortable and confident before I left the store.
Kelly's dedication to providing stellar service was evident in her thorough explanations and willingness to answer any questions I had. Her expertise and friendly demeanor made the entire experience seamless and enjoyable. It's rare to find someone who genuinely cares about their customers' success, and Kelly exemplifies this quality.
I am grateful for the outstanding service I received from Kelly, and I hope her hard work and dedication are recognized. She is truly an asset to the Ellenwood Home Depot team, and I will definitely be returning to this location for any future needs, thanks to her exceptional assistance.”
“While this isn't my primary store, I sometimes shop here if I'm going from one job to the next, and I need an item or two that I don't have with me. And I just wanted to add a review simply because they always give me great service, when great service isn't always the norm every place you go. So just a quick thank you for always treating me like you care. These days, good service is hard to come by, and whenever I get it, I like to at least say thanks. Thanks!”
“Mrs Pat in the paint department is so helpful and super nice. She help me picked out the perfect paint and gloss. Thank you Mrs Pat. Bianca at Home Depot is amazing. This is my second week going there and she helped my husband and I with lawn equipments. She took her time explained everything to us an showed us items that were on sale. We end up buying a new lawn mower and all the extra lawn equipments. She was very patient with us and very knowledgeable and attentive. I really appreciate her. Employees like her keeps us coming back. Thank you so much Bianca.”
“I returned my Eco 20 inch power chain saw in 2024. I am sure it works good, but as an older shopper, it was too much for me to get it to start each time I tried to use it.
Unfortunately I MISSED THE 30 DAY RETURN POLICY FOR POWER TOOLS, AND HAD TO WORK WITH ECHO repair department and if more problems, turn to my Allstate &75.00
3- year extended warranty, for repairs.
When I returned it TJ, Richard and Dominick helped explain how the chain saw should be started step by step and when returning it, to make certain bring it to Home Depot 's Tool shops, and have the gas removed before trying to return it to the Customer Service Counter in the store after the 30 day return policy lapses.
I will make sure to read, and ask carefully the RULES for return of ALL products to Home Depot in the future. Keeping my receipts has been a blessing for me. It shows how I document EVERYTHING I PURCHASE AND BUY FROM HOME DEPOT, to make sure I can get everything that is with in my right, if I ever have a problem!”
“It was an absolute pleasure to have Kinzee help us out with a propane fill up this morning. Even on a cold wet day, as today was, she maintained a happy demeanor and even did her best to make my daughter smile!”
“I shopped around to update my kitchen appliances and ended back a Lowe's. I saved hundreds of dollars on my refrigerator and my stove. I'm very pleased with the staff professionalism as well as their knowledge in appliance. I had know idea of the measurements but with Lowe's staff help the appliances fit perfectly. I designed my kitchen with the help of Lowe's staff. I'm very much so PLEASED!!! Delivery was very smooth.”
“I shop at The Home Depot on Mt. Zion Road in Morrow, Georgia. Recently, I purchased a dryer there and worked with an outstanding Appliance Specialist, Mr. Rupesh Soni, who was knowledgeable, friendly, and resourceful. I am most grateful for the experience of working with him. He made sure I understood all of the parameters of my purchase. And when the appliance finally arrived at my home, the Home Depot workmen brought it in my laundry room and made sure it was connected properly.
Abundant thanks, Home Depot Team!”
“Great experience at Home Depot! The staff was helpful and knowledgeable, and I found everything I needed for my project quickly. The store was well organized, and checkout was smooth. Definitely my go-to place for home improvement supplies.”
“I've been shopping here since my last review and I am happy to say that they have improved a lot, I found workers who helped me find the things that I wanted, it was a good thing to see the changes and I just found one of the best looking bathroom sinks and faucets to upgrade my house.”
“Had a great experience here! Communication was easy and quick. Was very impressed with the variety of in stock items, though I was there for one specific item at a really great price. Will definitely be back for more home improvement needs!”