Firestone Complete Auto Care in Stone Mountain, GA has earned a reputation for reliable and friendly auto service since 1926. Customers appreciate the helpful and professional staff, including team members like Mike, Julian, Terrell, and John, who go out of their way to assist and resolve issues. The location offers a wide range of services, from tire repairs and replacements to engine tune-ups and oil changes, catering to all vehicle makes and models. Many reviewers mention quick service, with tire repairs often completed faster than expected, and staff members demonstrating good manners and efficiency. However, some have experienced challenges, such as poor service or unresolved problems, notably with engine repairs. One customer was unhappy after an engine tune-up worsened their vehicle's condition, but the area manager responded positively by ensuring proper repairs and excellent care during a follow-up visit. The staff, especially Terrell, is praised for professionalism, clarity, and making customers feel confident in their work. Overall, Firestone in Stone Mountain is seen as a trustworthy and affordable auto care center that can be relied upon when employees like John and Terrell are working. Customers are encouraged to schedule appointments online and visit for dependable service to keep their vehicles running smoothly.
Nice service here. Never any issues. I’ve been coming here since 2011. Friendly staff
June 2025
Mike helped me correct an issue one of his former employees made to my car over a year ago. Julian, the area manager, was also very helpful in getting this matter resolved! I was able to speak with the team and they were all so nice and well mannered.
June 2025
Great customer service, friendly staff, Michael Haggot is great!
