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“Went to buy a car yesterday. I was helped by a salesman named Joseph. He was fantastic And honest. I was also helped by the finance manager, Brayem who made the process as painless as possible. They also had an area for kids, so that helped greatly as well. I drove an hour to get here and I would do it again. Great service! Not to mention all the perks you get when you buy a car from there.”
“The customer service at this location is outstanding. A miscommunication was about to become an expensive mistake for me but they cleared it up quickly and easily. We've rented from them several times, and we will definitely continue.”
“Drew and Angel were amazing helping me pick up and drop off my rental. I’ve used this Enterprise location before and will be back again for their 10/10 service! Highly recommend!”
“I urgently needed a rental car, and I was introduced to it by an acquaintance. Above all, the staff were friendly and helped us get the job done quickly. The price was really reasonable compared to other major rental companies, and the car was in good and clean condition, as if it had been delivered yesterday.”
“Best car rental location! I have used almost all car rental places and this one is by far the best. Their customer service is excellent, nice and kind people with clean, honest service. This location made me an enterprise fan.”
“This location proved to be more than efficient. While picking up my rental the representative Jam was very knowledgeable and courteous. He gave me a quick overview of the process as well as some good to know info about the vehicle. All in all it was a great experience due to the efforts of the team having the vehicle ready and making the signing process easy . Would highly recommend to friends and family.”
“By far the best branch of Enterprise I've been to get. I rented a 3/4 ton truck for a weekend. There was a slight issue with the truck after I was already out of town with it, but Brooke was amazing and got me back on the road with a truck swap out in about 1 hr! Definitely will rent from here again!”
“I had an excellent experience with Alexandra and Xavier at Enterprise Rent-A-Car. From start to finish, they both provided outstanding customer service. They were friendly, professional, and helpful. They both have such great customer service skills.
Alexandra made the check-in process smooth and stress-free. Xavier made my check out process smooth and easy. Their positive attitudes and dedication truly made a difference in my experience.
It’s rare to come across such a great team - thank you both for making my rental experience so easy and pleasant. I highly recommend this location because of their exceptional service!”
“In all of the years of doing business with Enterprise, this location and its employees, Megan, especially, has made the process so easy and seamless from beginning to the end. The customer service was top tier and also the time I was in and out of an Enterprise was incredible! Thanks guys!”
“My experience is always pleasant at the Hurricane Schoals location! Jeremy and all the other staff are always polite, helpful and professional! This is my go to location. They get a rating of 100 from me!!”
“Beautiful experience with great customer service. I am glad I made the choice to rent from them. Highly recommended for anyone going to or living in the Georgia area*”
“This place is great. They definitely helped me out a lot. I look forward to doing business with them again. I’m gonna recommend all my friends and colleagues here they are the best.”
“This company came in handy for an affordable last minute car rental when I needed it the most. After a terrible unfortunate experience with Hertz & then AVIS. I was left basically stranded in an Avis Parking lot after spending $50 on an Uber to get there. I found this company and spoke to a gentleman named Leon. He was so understanding to my situation, he even offered to pick me up and take me to the Rental Location. Once at the place within 30 minutes i was given the keys to a nice up to date Nissan. The car was very clean and worked wonderfully. I would recommend this company to anyone.”
“I chose this location for my U-Haul pickup. Met with Doug and he was very thorough and a very nice individual. The truck ran great and Doug took care of closing me out via phone/text even though it was after hours. I recommend his business.”
“When I inquired in Korea, it must have been early in the morning in the US, but it was too soon.Thank you for your reply and for solving my questions. next timeI'll do it once and return it.The car was well written.We will contact you on our next business trip. --- Mr. Joe from Gaepo-dong”
“I want to give a strong shout-out to the team at the Suwanee, Georgia Enterprise location. Over the past two months, I've rented from this location three times, and each experience has been consistently excellent. The employees at this location are professional, friendly, and truly helpful.
What really stood out to me is how they made me feel like more than just another customer—they treated me like a valued guest. Special recognition goes to the manager, Rob, and his team members Kristen and Collin. Their outstanding service skills and positive attitude are what keep me coming back. Thank you all for your dedication and top-notch customer care!”
“I did most of the work online but the guys there were a huge help. They were able to fix my return so that it doesn't do an extra charge for airport drop offs”
“Hands down the friendliest customer service I have ever gotten anywhere!! The lady and the man was nice I left like bad person for not interacting with them enough. They were like excited to see us. Whether their enthusiasm was fake or real is irrelevant. With their demeanor I will happily deal with rental issues. This is the smoothed and friendliest rental experience I ever had anywhere.”
“I frequently Rent a car from this budget location. The staff is very friendly and accommodating. On my recent booking, the owner allowed me to pick up the vehicle late without any extra charge. I highly recommend this location.”
“My first booking experience started off ruff due to someone having the same 1st and last name being on the no rent list. I had to go home and bring back a second form of identification( I live 8 minutes away so I was upset) after verifying it wasn't me I was able to get my rental and Jasmine even surprised me with an upgrade! Jasmine was super nice the whole time advising me to call the 800 number to resolve the issue and she even called her manager so that kept me calm. Thank you again Jasmine.”
“This is the third rental my family has conducted with this franchise this year. The first 2 for business and this last for personal due to an accident. I had the pleasure of working directly with the owner with an online reservation. When I arrived, the smaller car I reserved was unavailable so he put me in a free upgrade to an SUV. I was able to keep the car for an additional 2 weeks with no issues and a nominal extension fee. Pick up and drop off were seamless and quick. Will definitely rent from this location again!”
“This was my first time renting with Avis, and I had an amazing experience thanks to Imean! He was fast, helpful, and made the whole process smooth and easy. I really appreciated his professionalism and great customer service. Definitely made a great first impression—I’ll be renting with Avis again!
Review #2
This place is amazing, the staff are great and easy to work with. Thank you to”Imean and Said “ for your help on my second rental.”
“Nice experience in Buford Georgia with your staff named Bruce ver nice and accommodating answered all our needs and helped us with our rental extension. The lady with him is not very friendly and says no to everything.”
“I typically don’t leave reviews, but after witnessing some recent unfair comments, I felt compelled to share my experience.
During my visit to Avis, I had the pleasure of being assisted by Amanda, and I can confidently say she is an indispensable asset to the team. From the moment I walked in, she demonstrated a level of professionalism, attention to detail, and customer care that is increasingly rare in this industry.
Amanda is not only highly knowledgeable about the rental process and policies, but she also approaches each interaction with precision and efficiency. Even while managing a high volume of clients and operational demands, she remained composed, organized, and solution-focused. Her ability to multitask without sacrificing quality of service is genuinely impressive.
What stood out most was her dedication—Amanda doesn’t just do the job, she owns it. She advocated for what was best for me as a customer, anticipated questions before I asked, and ensured every aspect of the process was transparent and seamless. You can tell she takes immense pride in her work and holds herself to a standard that reflects positively on the Avis brand.
It’s unfortunate that hard work sometimes goes unrecognized, but Amanda deserves the highest recognition. She exemplifies what true customer service should look like. Because of her, I would gladly return to Avis and recommend it with confidence.”
7AM - 5:30PM
2100 Riverside Pkwy SUITE 126, Lawrenceville
Car Rental
“Perfect Experience!
We had done a reservation via our German Auto Club, and after reading the reviews from this station I was a little bit nervous, due to the amount of negative feedback.
After arriving at the station, it took about 5 minutes till the rental process completed. My question has been answered, and the crew was polite and friendly.
We booked an SUV 7-Seater (the large ones) and we received a Chevrolet Tahoe (bingo)
The side window was a little bit dirty on the inside (looked like somebody has left some kind of color and had put up / down the window, bit for us not critic). The rest of the car was clean.
For a German I was deeply impressed of the car (such cars you will not find often on the German roads) and we enjoyed every mile.
The drop off process was also very smooth (max. 5 minutes), and right after 10 minutes I received my digital receipt with miles and finals cost via e-Mail (honestly, I have rented many cars on business trips, but this process for pick up and drop off was very smooth and I haven’t had this experience never in Europe.
From my side thanks to the Hertz team Lawrenceville for such a nice ride on my holiday and I will come back…….”
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“Zach was phenomenal! I had issues with two other enterprise locations, and Zach was a saving grace. He was professional, courteous, and a pleasure to deal with. He went above and beyond to ensure I had the best vehicle. I rent from Enterprise a lot as I am a platinum member, and Zach made sure that I had a great experience. Even though he was the only team member working the whole store, he did not stop short of delivering the best experience there is. I will visit this location every time I need a vehicle from now on. Thank you for your help Zach!”