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September 2025 by Barbara Schneider
We had to close our main accounts when we moved to another State. I have not found another bank that gives the same quality of customer service. A branch associate contacts me personally with the latest specials on my remaining CD. That small gesture is typical of their commitment to excellence.
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August 2025 by Linda Yi
This establishment doesn't deserve any stars with the condescending and rude customer service. I have been in search of a bank in the area for one of my family members and came across Quantum National Bank. I would not recommend especially those that are POC. We are not welcome here and it's very clear by the workers tone and energy. I would proudly create an account where I am not belittled.
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April 2025 by Barbara Halan
I asked and they delivered. Most pleasant person.
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December 2024 by Ann Richardson
We met with Camille Clay and she assisted us in getting a CD. She is very professional, friendly, and knowledgeable. She was a pleasure to work with at HTB! Ann Richardson
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December 2024 by Sandra Cherry
Camille worked hard to track me down for an error I had made that could have easily turned into a nightmare. She found me and together on the phone we easily diverted the issue. She diligently followed up the next day to let me know that all was well. Extremely effective and pleasant. She's a keeper! Thank you for your help.
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August 2024 by Wesley Harper
Pam was incredible to work with! Very professional and made the process of opening an account very easy. When you come to the bank ask for Pam!
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November 2023 by Stephen Hartrick
My wife and I have been trying for weeks to talk to someone with no luck. It's a very long drive there and is a trip in the future to close my account out. Every time we call we get cut off....
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November 2023 by Jack Holcombe
Got my wife added to my checking account
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December 2022 by Mikayla Krupp
Terrible service. Ugly and gross cards. Always messing stuff up. Everyone hates the ugly beach picture you imposed on us
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December 2022 by Mikayla K.
Everyone in this place should be fired. They are always messing up and their cards are ugly and gross
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November 2020 by kurt sutton
bad internet banking service. cannot make phone contact and do not give an email address. the voice mail runaround. moving around in your account is restricted by the lack of information like who to contact for specific problems and contact information. it seems like they just don't want to be bothered after years fighting over problems it is time for me to find a new bank.
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November 2020 by Mark Vaughn
This has been my bank since opening my business. Super team and always willing to help. I have moved, but I still bank with Quantum as they provide excellent service and support.
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June 2020 by James S Lynn
Horrible! No customer service at all! Applied for a loan and the loan officer, who is an EVP, emailed me asking for more information. I provided the information and asked that he call me to discuss. He told me he was busy and in meetings all day. Right! He never called or responded to my questions. Do yourself a favor. Go find a bank that will appreciate your business!
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October 2018 by Shalin - Sean Desai
The experience at this bank by far was the best. The staff is amazingly friendly. They went above and beyond to make sure we were satisfied and our needs were met. My wife and our daughter were treated like family. P.s. I’m sorry about the coffee spill. Highly recommend this bank!!!!
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July 2018 by Mich H.
When you call you get an actual person answering the phone, not automated. Recently talked with Muktar and he was a great help. Great bank.
