Truist is a brick-and-mortar bank that provides friendly and courteous service to its customers. Many customers appreciate the clean, almost new interior of the branch and report positive experiences during their visits. Staff members are often described as helpful, engaging, and quick to assist with various needs, such as exchanging bills or adding authorized signatories to accounts. While some mention that banking can sometimes be slow or involve fees, overall, customers who have visited this branch have not faced major issues or negative experiences. One customer highlighted a particularly excellent interaction with a personal banker who went above and beyond to help with account updates, making them feel valued. Despite occasional concerns from others, these reviews suggest that Truist offers a welcoming environment with attentive staff.
Not sure why it seems i’m the only one who had a good experience. I went in and traded all my small bills for bigger bills no problem. Friendly staff and quick job.
August 2023
Not sure why it seems i’m the only one who had a good experience. I went in and traded all my small bills for bigger bills no problem. Friendly staff and quick job.
April 2021
Nice employees but not enough of them! Very shorthanded. And no excuse for not opening your branch. With precautions you can be open like everyone else. 15 minutes to make a simple deposit on your carline is not acceptable.
