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October 2023 by Jennifer Watson
My husband and I bought a house 2 months ago and a week ago we noticed that are water well was leaking from the pressure gauge, as my husband went to replace it the plastic part that holds it broke and we noticed that the previous owner had placed putty all over it. Not knowing what it was I was off to whatever was open to get water back to my house. Lowes had no clue then tractor supply and nothing but Charlie knew what it was and handed me the box .to working
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September 2023 by Norman Thomas
Great people and great service.
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September 2023 by Kimberly Eddy
I didn't know we had an Ace until someone mentioned it. I'd been looking for a rubber tub stopper all day, visiting 7 different stores. Most had no idea what I was talking about. The crew at Ace knew, and had a selection to choose from.
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September 2023 by Harbikramjit "Billy" Kang
Walked in and Norman was great, greeted me and help find my part for a faucet repair. The cashier was friendly as well. Great experience
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September 2023 by Paul Smith
Nice people, good service and quality products.
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August 2023 by Marla C.
This store is simply the best for customer service. I have gone in there numerous times with weird things I'm trying to find and they are always so helpful!
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August 2023 by Ken Dee
The customer service at this store is unbelievably good. So used to lazy workers who never follow through on anything...not here. Ordered item online; within minutes they called me to tell me the inventory was not correct and they would get it from distribution center; called me when it was in and they delivered it to my house (and they called me to tell me they were on their way). Excellent.
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July 2023 by remembering
Great store with helpful staff. Will price match so go here first!
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July 2023 by Suzanne Boyd
Great selection of quality goods. They have everything!!!
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June 2023 by Josh Grant
Great selection but prices aren't cheap.
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May 2023 by Dave Jones
Not many other shoppers here. Went in for paint but I don't think the guy was very knowledgeable. The girl at the counter tried to charge me too much and I had to correct her.
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May 2023 by JJ Cameron
Carol helped me find some plants I wanted as well as small bags of organic potting soil! Next day I went back for 2 beautiful hanging ferns.
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April 2023 by Marie G.
My husband and I went into Thomasville's new ACE Hardware store to find a 'thank you' gift for the neighbors who saved our dog from certain harm. We walked into ACE Hardware and immediately were greeted in the politest voice! You knew that employee was genuinely happy you were there to look around and hopefully shop in their store. That employee's name was John. John asked us if he could help us and what we were looking for. He had this 'I am proud to be an Ace Hardware employee smile' on his face the entire time we were talking to him. My husband told me to watch "everyone in this store is so polite and helpful". My husband had been here once before and he was right! I walked out of the new ACE Hardware store TOTALLY IMPRESSED! I will be back ACE Hardware!
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April 2023 by Joseph McAuley
This has to be the cleanest and friendliest hardware store in Thomasville. The staff is so helpful and courteous. They always have what I'm looking for.
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March 2023 by Buddy Lou
Excellent customer service and great plant selection ?